Loaner Car/Tire Claims Specialist

The Rallye Motor Company, Long Island's premier luxury automotive group, has an immediate opportunity for a Loaner Car/Tire Claims Specialist with Rallye Mercedes! Seeking reliable, motivated individuals with a passion for automotive excellence, looking to join a team whose values are based in kindness, teamwork, and delivering the highest caliber of customer service! The Loaner Coordinator is chiefly responsible for the organization of the loaner fleet. A clean and valid driver license is required.
Responsibilities for this position include:

• Ensuring loaner fleet is gassed, cleaned, and staged appropriately.
• Inspecting the loaner fleet for any necessary maintenance.
• Ensuring that the vehicle inspection, registration, and insurance cards are current. Inspecting and reporting any damage to guests and management.
• Making sure all vehicles are accounted for and any problems have been documented.
• Working with clients to coordinate the loaner process, clearly communicate the policies and procedures of the loaner agreement, and establishing method of payment.
• Ensuring all loaner contracts are accurately completed. Working collaboratively with service advisors and fellow loaner coordinators.
• Work collaboratively with service advisors and technicians regarding tire claims with tire damage coverage.
• Handle paperwork for all tire claims for coverage and payment.
• Submit paperwork with the claims carrier for payments quickly and efficiently.
• Check with parts for tire pricing and availability.
• Completing daily reports.

The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits and focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye!

PAY: $17.00 - $18.00 PER HOUR

Requirements

• Customer service experience required.
• Previous experience in loaner cars or rental cars strongly preferred.
• Excellent communication and organizational skills.
• Clean/Valid Driver's License.
• Professional personal appearance.

Benefits

• Great benefits package including medical, dental and vision coverage for employee & family!
• Company paid life insurance and optional additional coverage.
• Voluntary short term and long term disability available.
• Additional voluntary benefits including Aflac and LegalShield!
• Paid time off!
• Paid holidays!
• 401K plan.
• Employee Assistance Program