Our Regional Customer Relationship Manager is looking to recruit a first class Account Manager to join their highly skilled and high performing team.
In this role you will look after 75 -100 designated portfolios for customers that spend in the region of £1 - £5K per week with DPD. You will develop each account through high level sales, through close, proactive account management and applications of the partnering process.Your key responsibilities will include:
- Developing account plans for each customer to support the Account Manager portfolio revenue/contribution targets
- Maintaining/updating information via SalesForce
- Developing multi-functional and multi-level business relationships with customers organisations
- Identifying and developing any additional revenue opportunities within the portfolio and their associated companies. Maintain an up to date revenue opportunity pipeline
- Visiting and carrying out exit surveys on all lost DPD and DPD Local customers and maintain regular monthly contact
- Liaise with Regional Customer Relationship Managers for action plan on all major new business opportunities
- Identifying and managing the resolution of customer problems to und...
DPD Group UK
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide.
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