Norco is currently seeking an individual to fill our Industrial Store Customer Service Representative position. The Industrial Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:
- Greet customers in a professional and enthusiastic way
- Answer telephone calls promptly
- Demonstrate in-depth knowledge of products, placement, availability, price and use
- Sell welding and safety products and services to customer
- Process customer orders and accurately input customer order into the computer
- Research products needed for customer special applications
- Follow up on customer orders not processed correctly and remedy situation
- Keep sales literature current and organized
- Perform other tasks as assigned or necessary
Requirements
- High school graduate or equivalent
- Excellent verbal and written communication skills
- Excellent customer service skills
- Ability to perform multiple tasks
- Ability to accurately enter data into computer
- Ability to frequently lift up to 50 lbs
- Ability to occasionally lift up to 100 lbs
- Ability to sit, stand, or walk for extended periods of time
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Norco, Inc
Family and employee owned company providing welding, safety, medical equipment, and supplies.
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