Senior UX Designer

Are you a dynamic and visionary Senior UX Designer with a passion for transforming user experiences in the B2B SaaS landscape? BlueOptima is seeking an exceptional Senior UX Designer to elevate our flagship product, Developer Analytics, and empower software development organisations to achieve peak performance. In this influential role, you will craft a clear strategic direction, shape the user experience vision aligned with business objectives, collaborate with stakeholders, inspire and guide cross-functional teams to achieve common goals, drive innovation, make a lasting impact, and redefine the future of software development performance optimization.

We seek a Senior UX Designer with experience in B2B SaaS products and a strong knowledge of the development experience, who can deliver high-quality user-centred solutions, evaluate current experiences, and contribute to delivering value for the company. This role will report to the Head of Product, will be one of the important stakeholders in the UX team, and will collaborate closely with the Customer Facing Teams, Engineering, and Product Management team (All for One, and One for All).

Your team:

The UX team is responsible for creating human-centred experiences by anticipating user needs and exceeding their expectations in design, quality, and efficiency to set industry standards within software team analytics.

You will work hand-to-hand in a diverse team with members around our offices. We are looking for a talented designer with great communication skills who will focus on end-to-end experience and who will drive collaboration with the product and engineering teams to deliver the best experiences to our users.

As Designers in BlueOptima, we are the product design experts and are user advocates. We drive for innovation, create holistic experiences, and increase the product’s value by bringing the outside into the design.

Requirements

• Bridge the gap between research insights and user-driven solutions.
• Build high-quality solutions to known user problems
• Handoff clear and documented solutions to enable developers to understand what problem they are solving for the users.
• Identify opportunities to enhance our user’s experiences to get a job done
• Test solutions to verify usability and ability to solve a user’s problem
• Drive initiatives to help users adopt new habits and behaviours to achieve their goals
• Lead our weekly design critiques
• Set up knowledge-sharing processes that promote collaboration and training (i.e. Facilitate brainstorming meetings, design and run workshops, etc.)
• Follow and identify key industry and technology trends.

What You Need to Succeed at BlueOptima:

• 4+ years of experience working as a Product Designer or UX Designer.
• Good communication skills, understanding of storytelling and presentation techniques
• Experience in influencing and advocating for the user/customer to non-design audiences, such as Product or Technology Managers.
• Understanding of end-to-end design process, from ideation to launch and ability to collaborate with engineers to troubleshoot any technical issues that arise, ensuring that the product meets performance and quality standards
• Proven experience mapping user journeys, identifying pain points and opportunities, and delivering optimal solutions for users.
• A proactive, empathic, and data-driven approach to problems and opportunities.
• Experience using prototyping and collaboration tools such as Figma
• Ability to validate hypotheses, evaluate deliverables' impact, and iterate based on objectives and data insights.
• Experience designing and running user research and testing sessions
• Ability to take ownership, creatively solve problems, and proactively contribute to the objectives of the business
• Experience with workshop facilitation and design sprints.