Fraud Analyst

Moonspin is proud to offer industry leading Customer Support, Risk/Fraud and Tech Development services to our international client base. Our expertise lies in delivering world class multilingual customer support 24/7, maintaining strict Risk/Fraud processes and developing state of the art technological designs and features. We hire experienced top talent people which enables us to offer exceptional business services, while enjoying a “work hard play hard” engaged environment.

Purpose of the Role

To ensure continuous risk management and pro-actively anticipate issues to minimize risk exposure in our gaming activities. Identify and investigate potentially fraudulent account activities and set measures in place to mitigate. You will be also involved in analyzing customer behavior.

Responsibilities:

• Verify all the required new real money accounts created which are flagged by our reports.
• Verify accounts which hit velocity checks for transactions made on deposit options.
• Verify accounts which fail internal control checks and block them to mitigate abuse.
• Verify accounts where financial information misuse is suspected.
• Carry out required and mandatory KYC checks along with...