Contract
Mid-levelManager🇿🇦 South Africa
Technology
To draft; negotiate; agree and sign off SLAs; between Group Technology and Internal Business partners and to act as ongoing custodian of the SLAs overseeing the alignment and management of IT services through a process of definition; agreement; operation measurement and review and including monthly monitoring and reporting on operational performance against the SLAs requirements and instigate actions to address negative variances of performance in line with the agreed SLA.
Requirements
- Bachelor’s degree
- SAFe Agile Methodology certifications
- ITIL4 certification
...
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🇿🇦 South Africa
Technology
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