Support Operations Engineer

About the role:

***Please note that this role is for the 12pm - 9pm EST shift and will need to work those hours.***

About the Team

CoreWeave’s Support Operations team ensures peak performance and reliability across thousands of nodes in multiple supercomputer clusters, each with tens of thousands of GPUs. Collaborate with pioneering generative AI labs, world-renowned VFX organizations, and visionary developers and artists. These innovators leverage our cutting-edge GPU cloud infrastructure to power their mission-critical workflows and achieve unprecedented capabilities.

About the role:

As a Support Operations Engineer, you will be responsible for deploying, configuring, and maintaining CoreWeave’s GPU fleet across our growing number of data centers in the U.S., Europe, and beyond.

What You'll Do:

• You’ll monitor our fleet’s health, performance, and reliability for issues through the use of our observability stack - Grafana, Prometheus, Victoria Metrics.
• You’ll use CoreWeave Kubernetes to troubleshoot customer support requests and act as a technical escalation point on Infrastructure issues for the Customer Success organization.
• You’ll lear...