Technical Writer

Founded in 2016, Katalon is the leading provider of a modern, comprehensive quality management platform. Katalon Platform enables quality assurance, DevOps, and software teams of any size to deliver world-class customer experiences faster, easier, and more efficiently.

Since its first launch, Katalon has experienced tremendous growth, serving more than 30,000 teams around the globe, many of which are in the Fortune Global 500, such as PwC, KPMG, Abbott, etc. Katalon is recognized as a top automation tool by prestigious review sites, such as G2, Gartner, Capterra, and IT Central Station.

Responsibilities

• Maintain and implement technical solutions required for the good performance of the documentation function with sound engineering practices
• Gather information through research, interviewing, application testing, training, and product team meetings to develop accurate and complete product documentation
• Work closely with key stakeholders to deepen technical understanding of the product, releases, and business goals, in order to:
  • Implement documentation changes
  • Continuously improve documentation
• Collaborate on Jira and Confluence effectively to track and record documentation tasks
• Research and correct documentation defects
• Attend and participate in meetings/stand-ups/demos for projects and tasks owned by the writer
• Perform other duties as assigned by line manager

Requirements

• Excellent command of English
• Relevant BA/BS degree in IT, Software Engineering
• Familiarity with developer documentation.
• Familiar with programming languages: Python, Java, Javascript / Typescript.
• Experience using Git and terminal.
• Willingness to learn a new field and complex subject matter
• Willingness to stay updated on technical communication trends
• Ability to deeply research technical topics
• Detail-oriented and able to put themselves in the place of product users
• Lateral thinking, critical thinking, and an eye for impact
• Clear and concise communication, both verbally and in writing

Benefits

At Katalon, we bring together self-starting, open-minded, and talented people while actively promoting a transparent and growth-enabling working environment. But don’t just take our word for it. Take a better look below!

• Total Remuneration: Satisfying your financial goals through competitive compensation and periodic performance bonuses.
• Well-being & Work-life Balance: Staying healthy through comprehensive health plans, flexible work arrangements, and generous paid leaves.
• Statutory Compliance: Labor compliance with local regulations that ensure employee security.
• Work Facilities & Accommodation: Top-notch equipment, supportive allowances, and A-class facilities.
• Diversity, Equity, Engagement, & Inclusion: Becoming part of a global team that celebrates differences, equal opportunity, and meaningful employee recognition.
• Growth & Rewards: Thriving professionally through employee enablement, a culture of trust, and rewarding performance.

Katalon is proud to be an equal-opportunity employer. We care about our people and celebrate our differences. We want to work with talented, collaborative, and innovative people. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other characteristics protected by law.