User Experience Lead

About us

At Zego, we know that traditional motor insurance holds good drivers back. It’s too complicated, too expensive, and it doesn't take into account how well you actually drive.

That’s why, since 2016, we’ve been on a mission to change all of that. Our mission at Zego is to offer the lowest priced insurance for good drivers.

From van drivers and gig workers to everyday car drivers, our customers are our driving force — they’re at the heart of everything we do.

We’ve sold tens of millions of policies so far, and raised over $200 million in funding. And we’re only just getting started.

About the role

We are seeking a Client-side Application Architect to manage the architecture of our Mobile App and Front End teams, ensuring they deliver scalable, high-quality solutions for both customer-facing and internal applications. The ideal candidate will have extensive UX knowledge gathered from various industries, experience managing teams and the ability to balance strategic leadership with a hands-on technical role. You should excel in mentoring, setting long-term goals, and guiding your direct reports toward achieving these objectives. Additionally, your proficiency should extend to hands-on technical activities like pair programming and architectural decision-making, along with effectively resolving complex issues.

What you'll be working on

• Lead customer experience Front End and Mobile Engineers on projects for users and be directly responsible for ensuring high performance on both mobile and web.
• Mentor and support engineers in growth and development
• Work closely with UI/UX designers and Product Management to refine applications and create optimal user experiences.
• Develop and optimise front-end functionalities using React and Next.js.
• Support Product Management’s conversion rate optimisation goals.
• Maintain and enhance existing software solutions with up-to-date technology.
• Ensure high quality through enhanced monitoring and alerting
• Lead by example, manage team leads and mentor junior developers contributing to the team's knowledge sharing.
• Ensure code integrity standards and oversee the software development lifecycle.
• Manage on-call rotations across the customer experience engineering team.

What you'll need to be successful

• You will have strong background in full stack development, with a strong emphasis on front-end technologies.
• You will have significant experience of multi-team people management, and experience managing teams of 10+ in size.
• You will have demonstrable experience designing, analysing, and troubleshooting customer facing conversion issues
• You will have deep expertise in HTML, CSS, JavaScript, Typescript and strong knowledge of the Next.js framework.
• You will have a comprehensive understanding of browser internals.
• You will have a strong understanding of the multi-platform mobile development lifecycle, including design, architecture, deployment, and maintenance across platforms using Kotlin, Swift, and React Native.
• You will have experience with API integrations including RESTful, GraphQL and gRPC.
• You will have demonstrable experience of user tracking technologies and constraints, including cookies, third party cookie restrictions, and their use in conversion rate optimisation and revenue attribution.
• You will have a Knowledge of tracking technologies like Google Analytics, Amplitude and Segment.
• You will have an ability to work in a fast-paced, evolving environment, juggling tactical and strategic deliverables effectively.
• You will have experience with cloud services (AWS, Google Cloud, Azure) and good familiarity with CI/CD pipelines and version control systems (git).
• You will have a knowledge of accessibility and security compliance.
• You will have experience in programmatic buying or a background working in or with digital agencies.

What’s it like to work at Zego?

Joining Zego is a career-defining move. People go fu...