We are recruiting on behalf of our partner!
We are looking for a Customer Support Specialist (Russian-speaking) to join our partner's Customer Support team!
Your Role:
- Respond to customer inquiries and provide prompt and accurate assistance in Russian through chats & emails.
- Handle customer complaints and resolve issues effectively.
- Ensure customer satisfaction through professional and courteous communication.
- Maintain detailed and accurate records of customer interactions and transactions.
- Identify opportunities for process improvements and provide feedback to management.
Requirements
- Fluent in both Russian and English.
- Previous experience in customer support or a similar role.
- Excellent communication skills, both written and verbal.
- Strong problem-solving and conflict resolution skills.
- Confident PC user (aware of cookies/cashу and why/when should clean them).
- Ability to multitask and work efficiently in a fast-paced environment.
- Ability to work in shifts - Morning, Afternoon, Night. Ability to work 5 days a week (including weekends).
Benefits
- Remote work opportunity.
- Flexible working schedule.
- Interesting product.
- Salary and bonuses based on your performance.
- Learning opportunities.
- Career growth prospects.
Apply today and become a part of something truly spectacular!
Neo Group
Neo Group is a company focused on expanding and revolutionizing the iGaming industry
Other jobs at Neo Group
Why OmniJobs?
- Rare & hidden jobs
- New jobs every day
- No expired job posts
- All jobs in English
Receive emails about similar jobs
Get alerts to your inbox about new open jobs that are similar to this one.
No spam. No ads. Unsubscribe anytime.
Similar jobs