Short Description:
We are seeking a skilled ServiceNow Specialist with 2-4 years of experience to enhance and optimize processes using the ServiceNow platform.
The ideal candidate will have extensive experience with the ServiceNow platform, including specific solutions like Customer Service Management and Sourcing & Procurement Operations.
This role requires a proactive approach to system development and maintenance, ensuring high-quality service delivery and operational efficiency.
Roles and Responsibilities:
• Design, configure, and maintain ServiceNow applications and workflows, including the Service Portal, Workspaces, CMDB, Service Catalog, and Now Agent.
• Lead the integration of business processes into the ServiceNow infrastructure to improve Customer Service Management and Sourcing & Procurement Operations.
• Develop custom applications on the ServiceNow platform to meet business needs, using JavaScript and other scripting languages.
• Build Unit test cases and write scalable, reusable code
• Conduct system upgrades and install application patches, ensuring system stability and performance.
• Serve as a primary point of contact for advan...
WNS Global Services
WNS (Holdings) Limited is a global Business Process Management (BPM) leader, serving various industries and offering business value to 400+ global clients.
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