Role: Customer Resolution Expert Location: London (hybrid work offered) Basic: £27,500 + up to £450 per month bonus
About the company:
At Bionic, we're making life radically easier for small business owners. We’re building a one-stop shop for business essentials that’s powered by smart technology and world class human service giving them an experience so good that they trust Bionic to sort all their business needs for them.
To support our continued growth and exciting plans, we’re looking for Customer Resolution Experts to join our Customer Service department to own customer complaint processes to ensure the best customer experience.
About the role
In this role, you will own your customer complaints and work to resolve them. You’ll be a self-motivated individual who is skilled in evaluating a range of evidence to reach a conclusion. Following your investigation, you’ll decide on the most appropriate course of action to resolve the complaint ensuring a fair outcome is achieved for the consumer. You’ll be able to manage multiple cases and work to challenging timescales as well as provide feedback and recommendations to improve Bionics’ custom...
Bionic Services Ltd
Bionic is a market-leading comparison service for SMEs, helping business owners save money on business essentials for over a decade.
Bionic is the smart way for SMEs to sort their business essentials.
Updated
Other jobs at Bionic Services Ltd
Why OmniJobs?
- Rare & hidden jobs
- New jobs every day
- No expired job posts
- All jobs in English
Receive emails about similar jobs
Get alerts to your inbox about new open jobs that are similar to this one.
No spam. No ads. Unsubscribe anytime.
Similar jobs