Global Senior Account Director

WHO WE ARE

Most people would describe us as a global, full-service agency. But we think of ourselves as marketers with great stories to tell. We are positively obsessed with our clients and make it our business to uncover what’s unique about their business. Give us the most complicated product or service offering and we’ll make it easy for anyone to understand, embrace and, most of all, trust. Who we are is really what we do — we make the complex simple. And the simple, very, very powerful.

WHAT WE DO

Combining breathtaking design, compelling narrative and cutting-edge technology, we use every tool in our arsenal to illuminate what makes our clients’ products special. We connect brands with the right customers, across a rich and varied landscape of media. We believe in extending the “big idea” beyond traditional media by creating robust digital platforms that connect both on-line and off-line marketing to consumers at the most poignant times and in the most interesting ways. We believe that extraordinary marketing can be both a discipline and an art form. The art is in doing it well. The discipline is in doing it right. We are designory/eg+.

Reports to: Global Brand Leader
Internally, this role will also be referred as a Global Category Lead

Location: NYC- This is a hybrid role and requires 3 days a week in office

The Salary Range for this role is $150,000 to $175,000 a/year

ABOUT THIS ROLE

This is a new role for Omnicom Production and eg+. The role has been created for two exciting reasons: first, this is a major new global client engagement; second, Omnicom Production has recently been launched and this client partnership is an outstanding opportunity to deliver on the promise of Omnicom Production.

The Global Category Lead will be responsible for leading the global agency partnership for the skin & beaty category within a larger consumer goods portfolio. The Lead will work in tight partnership with the creative and strategy leads for the same category; alongside the teams leading the two other client divisions.

The role combines strategic, client, team, and overall business leadership and will report to the overall Global Business Lead. This role will have responsibility for the health and growth of the client partnership; for the delivery of our work across the skin and beauty division globally; and being a respected thought leader and collaborate with various marketing partners, other client category leads, and other agency partners.

REQUIREMENTS

· Client satisfaction responsibility, within and across the skin/beauty BU, globally

· Beauty industry passion and experience

· Excellent interpersonal, communication, and organizational skills, with internal teams and external clients

· Drive to deliver innovation and effective application of technologies

· Curiosity for continued improvement

· Strong use of data for optimization (effectiveness and efficiency)

· Support Global Lead and clients by enabling them to develop and deliver holistic campaigns, innovative projects, and provide advice regarding change management

· Help drive and deliver upon a culture of excellence, respect and craft

· Ability to handle high pressure situations

· Confidence and capability to build respected partnership with creative and media agencies

· Willingness to wear many hats while giving team members autonomy and support

· Significant time demonstrating progressive management experience in a marketing/production/content development environment

THIS ROLE ENTAILS

· Domestic and potentially international travel

· Revenue management experience

· Flexibility and resiliency in a fast-paced, ever-changing environment

· Building a team that embodies OP culture and successfully manages profitable projects

WHAT SUCCESS LOOKS LIKE: CLIENT

· Lead successful implementation of new content and production model

· Earn senior client lead respect as a valued advisor

· Create and deepen client relationships globally and across regions

· Drive client satisfaction

· Ensure clarity of responsibilities with other agency partners, and strong working partnerships

In short, lead the team such that a client word cloud, gathered from across the full client team, would include the following words … “quality”, “great people”, “there for me”, “collaboration”, “delivery”, “innovation”, “experts in my category”, “technology”, “resilient”, “high energy”, “data”, “promises made, promises kept”

WHAT SUCCESS LOOKS LIKE: INTERNAL

· Set expectation and track performance against global and local revenue growth

· Create seamless workflow within and across teams and locations

· Promote a positive, inclusive, and inspiring work environment

· Tight partnership and productive working relationship with creative, strategy and other leads

· Keep executive leadership updated on key points and involve as necessary / helpful

· Partner with global discipline leaders to ensure best use of talent

· Ensure smart and effective use of technologies

· Ensure smart and effective use of data and tracking

· Set team and employee performance goals and development plans

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