Support Associate

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 🤩

We are looking for full-time Support Associates to join our Support team in Tallinn!

What you’ll be doing

• Supporting our customers, courier partners and venues via live chat and phone
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

• You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
• You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
• You can work in shifts in mornings, evenings and weekends - our support is open seven days a week.
• You are fluent in Estonian and have professional working proficiency in English
• This is an onsite job at our office

What you’ll get by joining us

• Wolt credits cashback benefit
• Employee assistance program
• Wolt-wide training programs
• Frequent and systematic feedback cycles and systems around it, for the benefit of self-development
• Variety of growth opportunities within Wolt
• Quarterly team budgets
• Drinks and snacks at the office