Production Specialist

*this role is open to remote working within the UK. Successful candidates will be required to travel to their closest UNiDAYS campus (London or Nottingham) on occasion.

The role in a nutshell

Reporting into a Production Manager, you’ll be responsible for triaging inbound commercial / partner requests via Salesforce. Understanding the requirements of the commercial briefing, collecting assets directly from our partners, submitting complete requests to the marketing team and hands on execution of our partners tactical promotional activity.

RESPONSIBILITIES: What we need you to do

• Communicating directly with partners via a ticketing system to request consolidation and coordination of digital content and so that the relevant teams can deliver on the marketing / promotional activity.
• Triaging inbound partner / commercial requests. Directing billing, code requests to Rev. Ops team.
• Submitting briefs, booking / amending, rescheduling media execution with Marketing and Production
• Setting up staff accounts
• Support the account management team execute on existing partner Perk and Misc change request,
• Escalating any issues to the Production Manager of Head of Partner Operations.

EXPERIENCE: What we need you to have done

• 2+ years in a content management system updating site content that is live on the internet, with hands-on experience and ability to produce, edit and upload/publish content.
• Basic working knowledge of HTML and CSS with an eye for responsive design.
• Knowledge of graphics packages as well as confident in Adobe/Microsoft/Google software i.e. Photoshop, InDesign, Excel, PPT, Word or equivalent software.

Success metrics:

• % of Launch / Perk / Change requests delivered on an agreed deadline.
• % error rate on tactical campaigns.
• % error rate on media collateral delivered to the Marketing Team.

COMMITMENT: Internal commitments

• Evaluate and measure your own performance and seek feedback for continuous improvement. You also commit to regular check-ins and monthly 1:1’s with your line manager and to be proactive in completing your quarterly, Mid-Year and End of Year reviews to ensure your manager has enough time to complete before the deadline.
• Ensure you complete all mandatory training and/or workshops set by the business or your manager.
• Ensure you are aligned with the UNiDAYS values & behaviours

  • Everyone is important. Strong stakeholder management and can lead others.

  • No BS, no jerks. Communication

  • Be clear on your purpose. Prioritisation

  • Be a builder. Entrepreneurship and collaboration.

  • Jump into the unknown. Adaptable and innovative.

The UNiDAYS Way

Our diversity and inclusion ambition is to support, enable and inspire our people to be their best selves.

We know that by reflecting the stakeholders we serve and drawing on diverse mindsets, backgrounds and perspectives, we will develop the best leaders, products and services.

So at UNiDAYS, we will continue to create a culture where everyone is committed and empowered to create an inclusive environment for all. An ambitious, high performing culture where we support, enable and inspire our people to be their best selves. Together we will learn, share and respectfully challenge each other to create an organisation where everyone can contribute towards our shared mission.

To achieve this, we will continuously assess and improve our impact across UNiDAYS and beyond, ensuring that collectively, we operate with kindness and empathy towards our team and external stakeholders alike.

Perks

We've accomplished a lot since we started in 2011, but in many ways, this is just the beginning. This is the chance for you to get in on ground zero. An opportunity to make a difference within the business with global reach. We are the world’s largest Student Affinity Network, with over 22 million verified members in 115 markets including the US, UK, Germany, India, Canada and Australia. We work with 800 of the world’s biggest brands globally, taking their products and services into the hearts and minds of tomorrow’s professionals, delivering engagement, building affinity and sales. You’ll also be working for a Great Place to Work CertifiedTM company who have been recognised on the UK’s Best WorkplacesTM for Wellbeing and UK's Best Workplaces for Women 2022 list. To find out more about our workplace initiatives, see our UK exclusive case study with Great Place to Work and be sure to visit our profile for more information.

We offer a fast paced, fun & social working environment where you can truly make an impact. We believe that work should enhance and complement your life which is why we leave it up to you to decide where you work. You can choose to work from your assigned campus (either Nottingham or London) or from home, whatever works best for your individual needs. Your manager may request you attend team meet ups at your campus but other than that it is up to you! We work hard at UNiDAYS, but we also believe in fair compensation for hard work. That's why we're pleased to offer all employees full access to our comprehensive benefits package.

Our perks include:

• 25 days holiday per year increasing with length of service, plus flexible bank holidays
• Competitive salaries
• 4pm finishes every Friday
• Company bonus scheme
• Company pension scheme
• Private health insurance (Vitality)
• Income protection policy
• Life assurance policy
• Employee Assistance Program
• Enhanced parental leave pay
• Core hours with flexibility around how/when you manage your time
• Regular team building activities
• The latest tech and hardware will be supplied from day one
• Good Vibes Program: we know we’ve all had to adapt to new ways of working and UNiDAYS has always taken pride in the community we’ve created in the office but we’re just as committed to creating an innovative approach to fostering connections and improving engagement outside of the office! We want to boost your remote working experience so think virtual parties, pottery classes, wellness classes and guest speakers just to name a few!
• Support for home working for all new team members. We will help assess your home set up and you can expense £150 towards any additional furniture you may need to be safe and comfortable when working from home

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.