Senior Director Operations

Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, 2K PGA, Battleborn, BioShock, Borderlands, The Quarry, The Darkness, Mafia, Sid Meier’s Civilization, Marvel’s Midnight Suns, WWE 2K, and XCOM.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role. If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

What You’ll Do

• Accountable for 1st Party Release Submissions and Certification Compliance QA on all of the company’s console titles
• Supervision of international team built of Managers, Associate Managers, Certification Leads, and Certification testers
• Creates and owns team goals that align with and connect to larger 2K business plan
• Liaison with Microsoft, Nintendo and Sony to improve relationships and ensure compliance
• Tracks team progress and creates process / roadmaps to increase effectiveness
• Supports VP of QA as needed
• Manage department through day-to-day business
• Quarterly performance reviews of direct reports
• Sets and monitors team headcount and budget
• Build successful working relationships with Worldwide Development Studios Internal & External, QA Department locally & globally, Local Producers, Platform Holders, Producers, and Developers, and Third Party Developers Internal & External

What We Need

• Excellent communication skills, both oral and written, internally & externally.
• Management skills to include: successfully handling ambiguity, flexibility & understanding of the development process, and maintain good relations with producers & developers.
• Knowledge of bug database systems, QA process, test plan creation, and bug writing process.
• Minimum of 5 - 10 years of management experience
• Knowledge of format holder standards (Sony, Microsoft, Nintendo).
• Hardworking, reliable, punctual, flexibility to work unsociable hours depending on deadlines.
• Knowledge of MS Office suite, Source Control and Visual Studio.
• Technically proficient with PCs, gaming consoles, and related hardware.
• Ability to liaise with other departments.

What Will Make You A Great Fit

• Bachelors or Associates degree preferred, High School diploma or equivalent minimum
• Excellent organization and time management skill with the ability to handle multiple projects and deadlines simultaneously, and the flexibility to support an environment where details can change quickly
• Strong leadership skills
• Well-developed interpersonal, communication skills, and management skills.
• Reliable with the ability to work in a team environment.
• Attention to detail and positive personality to foster excellent working relationships

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.