Sales Administration Coordinator

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As a Sales Administration Coordinator, you'll be at the heart of our sales operations, providing essential administrative support to the independent channel’s customer base. This role involves managing end-to-end coordination for nominated accounts and handling global cold lead enquiries. You'll be the go-to person for our Business Development Managers (BDMs), ensuring efficient order fulfilment and smooth communication.

In addition, you'll create and manage digital asset packs, coordinate POS materials and campaign launches, and oversee seasonal sales tools. Your role will be crucial in maintaining positive customer relationships, managing sales orders, and contributing to key business projects.

Your Day to Day

• Serve as the primary contact for the BDM team, handling communications and order fulfilment.
• Provide BDMs and buying groups with digital asset packs bi-monthly.
• Deliver exceptional sales service, maintaining timely and quality communication with clients.
• Coordinate POS materials, campaign launches, and seasonal sell-in tools.
• Manage sales orders, report on inventory levels, and support sales targets.
• Contribute to data management, ERP support, and business projects.
• Coordinate retailer and internal sales conferences.
• Resolve sales queries, monitor payments, and maintain outstanding orders.
• Analyse and report on EDM results and new leads, ensuring brand compliance.

What You Need

• Exceptional organisation and time management skills.
• Proven reliability and teamwork in a fast-paced environment.
• Experience with cloud-based ERP and sales-focused CRM systems.
• Strong attention to detail and problem-solving abilities.
• Previous experience in sales administration or wholesale environments.
• Familiarity with NetSuite, Google Suite, and wholesale consumer goods.

The Perks

• Dog friendly offices!
• Staff discount on frank green products.
• Personal learning & development budget.
• A real opportunity to have an impact on a global brand.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Hybrid work environment.
• Generous parental leave.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

This role is for someone who thrives in a fast-paced, entrepreneurial environment, where every day brings new challenges and opportunities. If this sounds like you, hit APPLY NOW and we'll be in touch.