Italian VIP Account Manager

We are looking for an Italian speaking VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.

Requirements:

• Proficiency in English and Italian both written and spoken

• Proactive person with good support / sales skills

• Strong communication and negotiation skills

• Attention to details

• Previous experience will be considered as an advantage

Duties and Responsibilities:

• Being able to search and find for solutions of customers’ issues

• Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs

• Monitor customers’ performance & behaviour in order to evaluate bonus crediting

• Ensure that products’ compliance is being followed according to relevant regulations

• Previous experience as a Sales agent will be considered as an advantage

We offer excellent benefits:

✔️ Competitive salary and attractive bonus scheme
✔️ Working in a dynamic International company
✔️ Ability of career and professional growth within the company
✔️ Social benefits and team buildings
✔️ Sunny, spacious office