As Whizz continues to grow, we are expanding our Remote Sales & Support team. As a key member of our team, you will be responsible for ensuring that our customers receive the best possible experience. If you are a self-starter with a passion for sales & customer support, we'd love to hear from you.
Responsibilities
- Efficiently handle a large number of outbound calls to warm leads;
- Proactively provide in-depth details about our electric bikes, arrange appointments and deliveries;
- Address customer concerns and objections diligently, ensuring their satisfaction;
- Use selling techniques to turn potential customers into our clients.
Requirements
- Fluent knowledge of English and Spanish, level C1-C2, you will be communicating with native speakers on a daily basis;
- 1 + years of experience in sales or support role;
- High-speed internet connection;
- Availability to work on the New York time zone schedule (9 am - 6 pm New York Time);
- Exceptional problem-solving and negotiation skills.
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WHIZZ
A subscription-based service offering monthly rental and maintenance of last-mile vehicles, with a focus on delivery drivers and businesses.
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