Freelance Caller

Work Location: Remote (Work from home within the US)

Workload: 4-6 hours/day (subject to USA time zone)

Engagement Model: Freelance / Independent Contractor

Project Duration: approx. 4 weeks

Estimated Start Date: August 2024

Work Summary

We are seeking motivated callers to join our team on a freelance basis. The callers will need to make 5-minute calls to various call centers, and complete short surveys after each call. Calling software, guidelines and scripts will be provided.

Work Responsibilities

• Callers will use provided calling software to contact call centers, have a 5-minute semi-scripted "mystery shopper" conversation with a sales representative, and then complete a survey (15 minutes or less)

• Callers are to remain anonymous and not reveal they are mystery shoppers

• Callers will not actually purchase any products

Requirements

• High school diploma or above

• Fluent in English

• Strong verbal and written communication skills

• Confidence with phone calls

• Ability to follow a general script while sounding natural

• Detail oriented with excellent recall (especially regarding conversations)

• Able to work within continental USA time zone

In case you have any questions about this role contact us at: DataForce.Sourcing@transperfect.com

DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.

We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains.

To learn more about DataForce please visit us at [https://www.transperfect.com/dataforce>