Director of Operations

**Make your next move an expert one.

At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities.

**Why Colliers?

Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

*** Please note this is an onsite position - based in our Seattle, WA location. ***

About you

Strong client relationships are important to you. You enjoy playing a central role in customer care by bringing superior organizational skills, attention to detail, and a positive attitude to everything you do. You enjoy coaching, mentoring, and developing a dynamic team that works well together to achieve departmental and organizational goals.

As the Director of Operations, you will be involved in all aspects of managing an office, retail, and industrial portfolio on behalf of our clients. Working collaboratively and overseeing a dynamic team, you are comfortable handling operations and financial and administrative activities, managing important relationships with our tenants, property owner and vendors. You’ll have the opportunity to share your innovative ideas to continually add value. You’ll play a central role in consulting with new and existing clients and finding creative solutions to strategically position assets.

In this role, you will

• You successfully, manage, lead and develop the property management staff in the market consistently, ensuring thorough staff understanding and implementation of operations, policies, and procedures.
• You develop and maintain strong relationships with the property owner, tenants, vendors, and contractors. You effectively mentor and manage your team to reach overall organizational goals.
• You successfully assist in establishing and maintaining strategic relations with customers, suppliers, and other stakeholders.
• Successfully expanding the business base through regular contact with key clients and prospective clients.
• You effectively manage your day and can anticipate challenges and respond accordingly.
• You maintain existing clients while continually expanding the business base through regular contact with key clients
• Directly manage portfolio properties as necessary
• You enjoy active recruiting within the marketplace to grow the office strategically in certain defined market segments while setting growth targets for each year.

What you'll bring

• Minimum of 8+ years of progressive experience managing commercial real estate.
• Bachelor’s Degree in Business, Finance or related field
• Must possess a valid real estate license.
• Strong interpersonal skills along with high degree of professionalism and experience managing staff.
• Must have strong experience with real estate software such as YARDI, MRI, etc.
• Strong understanding of financial reports, basic business fundamentals, including P&L management.

Bonus skills and experience

• Industry specific certification such as CPM and/or RPA preferred
• Understanding of market cycles and the ability to set short and long-term strategies
• Demonstrate accountability with budget and capital expense.

Approximate Salary Range for this role: $127,000 - $150,000 annually

Benefits

Employees (and their families) are provided options for employer subsidized medical benefits including RX, dental, vision as well as employer paid basic life/AD&D insurance and short-term / long-term disability. Employees are able to enroll in our company’s 401k plan, which includes an employer match. Employees will also receive 10 days of sick leave and a minimum of 15-days' vacation annually. Certain senior-level roles are eligible for unlimited time off. Employees will also enjoy 10 paid holidays plus two personal flex days throughout the calendar year. 12 weeks (for birth parents) and 4 weeks (for non-birth parents, including adoptive/foster parents) for paid parental leave will also be available for use after successful completion of 90 days of employment.

Bonus

This position is eligible for an annual bonus, based on company and individual performance

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**Make your next move an expert one and join us as we lead the industry into the future.

Direct applicants only please, no agencies.

Colliers provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com