Sales Operations Specialist

1GLOBAL is a global speciality telecommunications company connecting people and devices instantly, anywhere with our unique connectivity solutions. Managing mobile devices and connectivity globally for the world’s largest investment banks, enterprises, big tech companies & IoT businesses.

1GLOBAL isn't just another mobile company - it's a powerhouse in the world of wireless communications. With a network spanning 15 offices across 12 countries, we're the go-to choice for the world's largest investment banks, enterprise, big tech and B2B2C customers. From cutting-edge eSIM solutions to seamless data roaming, and innovative voice and SMS recording services, we're at the forefront of it all. With close to 400 employees and over $100m in revenues that are growing by over 40% year-over-year, and as a profitable and cash generative company, we have the DNA of a highly successful entrepreneur driven scale-up that is set to disrupt one of the world’s largest markets.

We are a world-leading innovator by partnering with the world’s largest device manufacturers and digital platform owners we defining the future of connectivity, our growth is nothing short of meteoric.

We're now gearing up to take our brand to even greater heights!

Position Overview:

The Sales Operations Specialist will play a critical role in supporting the sales team by managing key operational functions, optimizing processes, and ensuring accurate data input and management within the Salesforce CRM system.

Key Responsibilities:

• Sales Support:
• Act as the primary point of contact for the sales team, providing operational and administrative support to streamline sales processes and help ensure accurate pipeline data
• Perform weekly pipeline reviews across the product set to help ensure realistic close and revenue start dates
• Dealing with day to day queries and requests, providing information to the team as and when needed, and updating Sales Force to support the sales team.
• Salesforce Management:
• Ensure data integrity withing the Salesforce CRM system, accurate reporting, and user sales support.
• Create and manage custom reports and dashboards to support sales activities and decision-making processes.
• Provide training and ongoing support to sales team members on Salesforce usage and best practices.
• Reporting & Analytics:
• Prepare weekly sales reports for the leadership team, including key metrics, sales performance, and pipeline analysis.
• Analyze pipeline and sales data to identify trends, areas of improvement, and opportunities for growth.
• Process Improvement:
• Identify and implement process improvement opportunities within the sales operations function.
• Work with cross-functional teams to streamline sales processes and reduce inefficiencies.
• Document and communicate changes to sales processes, ensuring alignment across the organization.
• Cross-Functional Collaboration:
• Collaborate with marketing, finance, onboarding, and other departments to ensure seamless execution of sales operations.

Requirements

Qualifications:

• Experience:
  • 2+ years of experience in sales operations, sales support, or a similar role, preferably within the telecommunications or MVNO industry.
  • Proficiency in Salesforce CRM is required.
• Skills:
  • Strong analytical and problem-solving skills with the ability to interpret data and provide actionable insights.
  • Excellent communication and interpersonal skills, with the ability to collaborate across teams.
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and other sales tools.
  • Detail-oriented with a strong focus on accuracy and data integrity.
• Attributes:
  • Self-motivated with the ability to work independently and manage multiple tasks simultaneously.
  • Ability to adapt to a fast-paced and dynamic work environment.
  • Strong organizational skills and a proactive approach to problem-solving.

Benefits

Why 1GLOBAL?

Embarking on a journey with 1GLOBAL is an opportunity to be a part of a team that's shaping the future of telecommunications and technology. Your contributions will be valued, your ideas will be heard, and your career will soar to new heights!

What We Offer:

• Competitive salary and the opportunity to reach massive levels of performance driven compensation boosted by accelerators.

• The opportunity to grow your role within one of the industries’ most dynamic and successful telecommunications company that is growing over 40% year-over-year, led by a duo of very successful technology repeat entrepreneurs.

• Opportunities to work internationally over time in one of the other offices of 1GLOBAL.

• A dynamic and collaborative work environment.

• The chance to play a decisive role in of a forward-thinking company at the forefront of global communications innovation.

1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally.