Instructional Designer

Our Story So Far:

Since our founding in 2019, Pigment has become one of the fastest-growing SaaS companies in the world today. Our product, a highly efficient Enterprise Performance Management (EPM) platform is helping companies achieve their financial goals by quickly responding to dynamic factors in their respective markets including Tech, Retail, CPG & Financial Services.

In less than 5 years, Pigment has grown to over 400 employees across offices in New York, Toronto, London & Paris and attracted a total of $393M in investment from some of the top Venture Capital firms globally.

We serve companies including Unilever, Deliveroo, Gong and Brex to name a few!

We are looking for an Instructional Designer to join our growing Education Team. We want to hear from you if you have a passion for creating immersive, industry leading content.

Our customers get tremendous value from our education offering at every stage of their Pigment journey. The Academy plays a pivotal role in providing this support and our Instructional Designers are crucial in developing best-in-class content for our ever-growing customer base.

What you'll do:

• Convert provided scripts and technical documentation into engaging learning materials (create courses)
• Collaborate with Instructional Designers and Learning Architects to develop industry leading digital solutions such as eLearning Modules, System Simulations, Assessments, and Videos
• Update our existing library of Digital Content to align with new product features, branding, and organisational changes
• Develop high-quality supplementary resources such as Job Aids and Training Guides
• Publish and deploy content to our Academy (Skilljar LMS)
• Review and provide feedback on the content created by your colleagues in the Customer Education Team
• Manage project timelines and coordinate with internal stakeholders.

Who You Are:

• Previous experience in customer facing education role focussing on the design and development of e-learning. We are looking for a candidate who possesses expert-level skills in the Articulate 360 suite of Authoring Tools, particularly in Storyline (which is essential). Additional expertise in other tools such as Captivate, Evolve and Lectora would be a bonus.
• Familiarity with LMS administration, including publishing SCORM and xAPI content.
• You have an acute attention to detail, exceptional visual design skills, and preferably previous graphic design experience.
• Having the skill to work efficiently in a fast-paced environment, handle multiple projects, and meet deadlines is essential for successfully adapting to the rapid work environment, like at Pigment.

What we offer:

• Competitive package
• Equity
• Healthcare
• Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, and London
• High-end equipment (based on stock/availability) to do your work in the best conditions.
• Hybrid remote policy

How we work:

• Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet
• Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community
• Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission
• Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment

Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice .