Business Administration Intern

City Wide, the nation’s leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you will serve the City Wide Facility Solutions – Suffolk County, one of over 100 locations across the United States and Canada.

Why City Wide?

City Wide Facility Solutions is a leader in the building maintenance industry, with a locations that serve communities across the U.S. and Canada. Our company mission is to create a ripple effect...by positively impacting the community of people we serve. Our vision is the be the first choice for our clients, contractors and employees. Our values of community, accountability and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive and fun environment. Are you ready to join?

Requirements

Responsibilities

The primary responsibility of the Business Administration Intern is to support growth initiatives through building a more robust customer relationship management database, generate email marketing campaigns to support prospecting, schedule appointments for our sales team, and support operations through recruitment of business partners.

What you will do...

• Find and research businesses that would benefit from City Wide's services.
• Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including – scheduled calls, updated client records, notes from each call, and appointments set.
• Support sales growth and facilitate the scheduling of qualified appointments for City Wide’s outside sales team.
• Prepare accurate reports on a daily, weekly or monthly basis as defined by management.
• Send all City Wide information requested by prospects along with thank you notes and follow-up letters whenever appropriate.
• Manage monthly email campaigns using our platform.
• Manage and engage social media campaigns using our platform.
• Other duties as necessary.

Requirements

• Must be pursuing a bachelor’s degree in sales, project management, business or related degree.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Database, data manipulation, and problem solving skills highly desirable.
• Highly organized.
• Customer service-oriented and highly effective communication skills.
• Detailed oriented and must be able to work independently.
• Highly motivated, team player mindset.
• Prior experience using Customer Relationship Management (CRM) systems a plus
• 1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling a plus.
• Ideal: part time during school hours (10-20 hours/week) on site in our Hauppauge office location.

Benefits

This is an unpaid opportunity for a motivated college student seeking to gain experience in a growing and exciting small business.