IT Service and Business Continuity Consultant

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

The IT Service and Business Continuity Consultant is responsible for the delivery of managed ITSCM and/or BCM Services. This role ensures we deliver value to our customers and internal stakeholders through the delivery of high-quality ITSCM and/or BCM Services, with the goal of IT Service Continuity readiness aligned with the customers Business Continuity requirements.

What you’ll do

• Leading the Disaster Recovery work in assessing, advising, and communicating recovery environment requirements and plans.
• Ensuring Disaster Recovery plans align with relevant legislation, appropriate standards and business requirements.
• Maintaining monthly status reporting, budgeting, strategic planning, and Disaster Recovery documentation.
• Representing the ITSCM and/or BCM service on behalf of Datacom to customers.
• Delivering high quality ITSCM and/or BCM services ensuring compliance with Datacoms relevant policies, processes and procedures.
• Ensuring all stakeholders adhere to the relevant processes in line with customer requirements and good practices.

What you’ll bring

• Good understanding of broad business and technology matters.
• A strong knowledge of relevant legislation and good practice guidelines.
• Broad knowledge of information communication technology, operating systems, databases and networking.
• An understanding of the various aspects of the disaster recovery position that apply to all types of computer systems and business applications.
• Ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
• Ability to network and develop productive relationships with customers, stakeholders and suppliers.
• Strong verbal and written communication skills with a wide variety of stakeholders.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.