Telecom Switching Program Manager

Key Responsibilities:

• Oversee the migration and decommissioning of switching systems from legacy DMS10/100 to advanced C20/G9/G6 technologies, ensuring minimal impact to customer services.
• Lead hardware and software upgrade initiatives across switching technologies (C20/G9/G6), maintaining alignment with current network requirements and standards.
• Manage the build and implementation of the Traffic Operator Position System (TOPS) replacement project, ensuring successful delivery and integration.
• Direct large-scale CRTC-mandated projects, ensuring compliance with regulatory requirements and standards.
• Supervise the execution of major builds, migrations, and decommissioning activities involving DMS and C20 systems.
• Coordinate hardware and software upgrades across various switching network components, working closely with external vendors (e.g., Ribbon, Juniper).
• Demonstrate extensive experience in the decommissioning of legacy switching equipment, ensuring effective removal and system integration.

Requirements

Qualifications:

• Bilingual in French and English, with strong written and verbal communication skills in both languages.
• PMP (Project Management Professional) designation required.
• P. Eng (Professional Engineer) certification preferred.
• Proven ability to manage master plans and schedules, develop solutions to program challenges, and lead cross-departmental teams.
• Monitor, evaluate, and report on program performance through team meetings, project updates, and status reports.
• Ensure projects are completed on time, within budget, and adhere to Project Management standards, processes, and principles.
• Accountable to executive sponsors for the schedule, budget, and quality of all program components.
• Lead high-level program planning and schedule development sessions.
• Review and approve project plans to ensure alignment with program strategy and objectives.
• Serve as the primary communication channel to executive sponsors and the program steering committee, providing regular briefings and status updates.
• Escalate critical decisions to executive sponsors as needed.
• Define and establish reporting structures and Project Management Organization (PMO) frameworks to support project requirements and business objectives.
• Communicate effectively with team members regarding project status and progress.
• Collaborate with project teams to identify opportunities for acceleration and resource optimization.
• Identify and implement cost reduction strategies.
• Contribute to the long-term Public Switched Telephony Network (PSTN) strategy development.

Benefits

• Work hours are Monday - Friday, normal 37.5 hours weeks working onsite up to 5 days a week
• Location: Ottawa, ON
• Type of job: Temporary Contractor
• Date candidate required: Immediate
• Length of Contract: 12 months with the possibility of extension