Bicycle Mechanic

ABOUT ZOOMO

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.

Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.
Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.

THE ROLE

At Zoomo we seek people who are fun, energetic, customer-friendly, and hard working. We’re looking for a customer-obsessed problem solver. The e-bike mechanic is exceptionally important; you’re the backbone of Zoomo and the key to our success where you will play an essential part in ensuring our customers have a great experience!

Responsibilities

• Repair and servicing of e-bikes, e-mopeds and e-cargo vehicles to the highest of standards as expected by Zoomo.
• Diagnose required services, fault find and service Zoomo e-bikes to enable them to return to the rider in a safe and fully operational condition.
• Perform inspections on available fleet and returns to ensure no cosmetic damage, all electronics components and other essential components are fully functioning.
• Ensure that the workshop is kept tidy and in tip-top shape.
• Support Front of House activities
• Promote our values when interacting with Zoomo riders and suppliers.

Requirements

• Experience working as a bike mechanic (electric or not), we are willing to consider candidates coming from other fields such as car or motorcycle mechanics.
• Flexibility to work across our Cambridge Heath and Bermondsey stores
• Cytech Level 2 bicycle mechanics training or equivalent would be ideal but not essential.
• Working knowledge of how bikes are assembled and repaired
• Familiarity with all types of bikes and accessories
• Experience with e-bikes or lithium ion batteries
• Relevant industry experience (cycling, food delivery, mobility, technology)
• Flexibility to work shifts and remotely in different sites
• To be able to work as part of a team, collaborating with the Zoomo teams worldwide
• Strong administrative skills and ability to keeping a log of stock
• A passion for bikes!

Benefits

We offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:

• Working with a switched-on team that strives to make the streets greener and serve the rider
• Basic Salary £27,352 to £29,316 (depending on experience)
• Global and country-specific benefits packages
• Monthly team outings & events
• Get to know our product by using one of our e-bikes
• Annual learning and development allowance
• Mental wellbeing support

Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.

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