Senior Manager of Product Management

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

athenahealth’s Product team is excited to be hiring a Sr. Manager of Product Management, Data Science Platform reporting to the Analytics & AI product leader.

This individual will be responsible for leading athena’s MLOps and Data Science teams whose mission is to build and expand the platform that supports our ability to grow and scale our AI development and deployment capabilities. They will develop and execute vision and strategy for our product roadmap and ensure this roadmap is aligned with other product-specific data science roadmaps.

They will partner closely with stakeholders across R&D (Data Science, MLOps, and other Product and Engineering teams), and will be tasked with: Developing data-driven business cases and corresponding OKRs, grooming/refining actionable roadmaps with stakeholders, assessing vendor partnership opportunities, and prioritizing work in conjunction with leadership.

The ideal candidate is excited by utilizing technology to solve complex business problems, enjoys brainstorming with diverse stakeholders, and always uses data to drive your decision-making.

This role is based in our Boston, MA office with an expectation to be in the office one day/week.

Day-to-day responsibilities for this role include:

· Ensuring teams are equipped with the best systems, tools and processes to deliver high-quality products,

· Ensuring MLOps and Support teams have the resources and direction needed to excel.

· Staying abreast of the latest tools, technologies, and foundational models in data science.

Other role responsibilities include, but are not limited to:

· Understanding the needs of data scientists, engineers, and other stakeholders and translating them to actionable requirements.

· Defining and aligning on the strategic vision, roadmap, and backlog for data science infrastructure.

· Prioritizing work that aligns with athena’s goals and the needs of data science product teams.

· Partnering with Data Science Engineering to staff work while maintaining a backlog of opportunities.

· Scaling the Support team that manages the lifecycle of data science products, including monitoring, maintenance, and troubleshooting, with a particular focus on governance policy adherence.

· Keeping the company at the forefront of the rapidly evolving data science landscape by identifying and evaluating the latest tools, libraries, and foundational models

· Researching Data Science market trends and assessing vendor partnership opportunities, with a focus on utilizing Large Language Models to deliver value

· Ensuring our Data Science processes are aligned and in compliance with an evolving AI Governance landscape

Education, Experience, & Skills Required

· Bachelor’s Degree required; (Bachelor’s or Masters) in Computer Science, Business, or a related field preferred

· 7+ years relevant product management experience; including agile development environments; Agile certification a plus

· Broad understanding of data science, machine learning, and MLOps strongly preferred.

· Technical understanding – ability to gut check technical feasibility and timelines and to remove technical development barriers

· Demonstrated success at driving innovation in a dynamic environment

· Excellent verbal and written communication skills

About athenahealth

Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.

Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.

Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at taoperations@athenahealth.com for assistance.

[https://www.athenahealth.com/careers/equal-opportunity>