Product Owner

The Product Owner is responsible for reviewing, analyzing, and evaluating business systems and user needs. This role works in partnership with cross-functional teams to assist in project direction and ensures projects are well coordinated.

Essential Duties & Responsibilities:

• Provides support to the cross-functional teams, with a high attention to detail.

• Identifies, defines, and analyzes problems to understand the cause and impact to design solutions.

• Creates outcome driven solutions to problems defined by the Product Manager

• Conducts intentional, methodical research into product area(s), including partner interviews, competitive research, and internal stakeholder discussions.

• Performs a variety of tasks to ensure successful delivery of a defined objective for the scrum team by writing clear user stories and user acceptance criteria

. • Verifies document requirements to define project scope.

Knowledge, Skills, and/or Abilities Required:

• Ability to work independently on projects and processes with minimal supervision.

• Broad theoretical knowledge of applicable work area

• Ability to situationally adapt and understand new technology/processes as per business requirements

. • Strong analytical and problem-solving skills

• Strong team player with the ability to build positive and collaborative relationships within the ConnectWise organization.

• Willingness to call or speak with customers directly

.• Must have excellent and effective oral and written English communication skills to speak with both technical and non-technical audiences.

• Can clearly articulate problems we are trying to solve when engaging with the team and stakeholders.

• Strong documentation skills

• Knowledge of Scrum & Agile Methodologies Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or equivalent business experience

• 2+ years of related experience Working Conditions:

• Hybrid work mode • 0-10% travel may be required

For more information, please go to www.connectwise.com