Head of Partner Data & Onboarding

Mr D, a division of takealot.com, is looking for a highly talented Head of Partner Data & Onboarding to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do
• Learn: We work with the best of the best, and then some.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D. We like to promote from within: Here’s your chance.

Purpose of Role: Strategically lead the onboarding and data management processes for partner catalogues on the Mr D platform, ensuring the integration of AI and other technologies to enhance efficiency and effectiveness and oversee the development and implementation of advanced data listing and optimization strategies to enhance partner visibility and performance.

This role reports to the Restaurant Marketplace Manager at Mr D.

Your responsibilities will include:

• Strategically lead the onboarding and data management processes for partner catalogues on the Mr D platform, ensuring the integration of AI and other technologies to enhance efficiency and effectiveness.
• Oversee the development and implementation of advanced data listing and optimization strategies to enhance partner visibility and performance.
• Manage and expand the data capturing team, ensuring high standards of efficiency, accuracy, and productivity.
• Drive collaboration between product, restaurant, and technical teams to develop innovative tools and processes that support data management and partner onboarding.
• Partner with the Sales and Key Account Management teams to ensure a seamless and superior onboarding experience for new partners.
• Establish and maintain industry-leading practices for restaurant listings, using data-driven strategies to predict and implement effective listing strategies.
• Spearhead initiatives to identify and capitalise on upselling opportunities within partner catalogues using data insights.
• Ensure continuous liaison with partners and Account Managers to maintain competitive, complete, and accurate listings.
• Analyse and report on the effectiveness of onboarding and data management strategies, providing insights and recommendations for continuous improvement.
• Serve as the primary point of contact for high-level restaurant partner listing queries and concerns, providing quick and effective solutions.
• Incorporate AI to optimise all facets of partner data management and onboarding, streamlining processes, enhancing decision-making, and improving partner relationships and performance metrics.
• Foster a culture of innovation and continuous improvement within the team, encouraging experimentation with new AI technologies and methodologies.

Skills & Attributes required:

• Accuracy and attention to detail in a high-pressure environment
• Advanced ability to use logic to arrive at conclusions
• A self-guided learner with a keen interest in data quality
• Ability to convert abstract catalogue information into easy to understand information for our customers while adhering to our data structure.
• Strong excel skills and knowledge of Kanban workflows
• Experience leading projects throughout their lifecycle
• Strong communicator
• Strong leadership skills with the ability to delegate

Qualifications and Experience:

• Bachelor’s Degree/ Advanced Diploma in business administration
• A minimum of 3 - 5 years experience in catalogue or project management of which a min of 2 years should be leading small/medium-sized teams

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference