Senior Data Scientist / Lead Data Scientist

Company Overview

ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button. ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.

ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand digital access and inclusion for all people. The company offers multiple pathways to identity verification – online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

ID.me has received numerous awards including Deloitte’s 2023 Technology Fast 500, Washington Business Journal’s Fastest Growing Companies, Entrepreneur Magazine’s 100 Brilliant Companies and Wall Street Journal’s Startup of the Year finalist. In recent quarters, ID.me announced it raised $132 million in Series D funding, led by Viking Global Investors with participation from CapitalG, Morgan Stanley Counterpoint, FTV Capital, PSP Growth, Auctus Investment Group, Moonshots Capital, and Scout Ventures. ID.me’s most recent round brings the total investment in ID.me to over $275 million since its founding in 2010.

Senior Data Scientist / Lead Data Scientist

Team: Digital Wallet

Job Location: Mountain View, CA or McLean, VA

Role Overview

By filling this role, ID.me will be equipped to manage the growing complexity of data interactions and member expectations effectively. As a founding Data Scientist on this team you will play a critical role in delivering end-to-end machine learning solutions that enhance the security, usability, and personalization of the ID.me platform, driving increased satisfaction and engagement among members and partners. This position will be pivotal in advancing ID.me as a trusted, centralized service for identity and data management across the digital landscape.

Responsibilities

Data Analysis and Integration: Analyze large datasets to understand patterns and trends in member behavior and data accuracy. Develop algorithms and models to integrate member data seamlessly across various platforms, ensuring data integrity and relevance in real-time during member authentication processes.

Machine Learning and Predictive Modeling: Design and deploy machine learning models to predict member data changes, such as address or contact information updates. Use predictive analytics to anticipate member needs and reduce friction in updating and authorizing data across multiple platforms.

Data Quality Assurance: Implement robust data validation and cleansing techniques to ensure the accuracy and quality of data used across the network. Continuously monitor data quality metrics and develop automated systems to correct inconsistencies and errors in real-time.

Profile Management Innovation: Lead initiatives to create dynamic member profiles that align with various use cases and contexts, enhancing personalization and relevance of data. Work closely with the UX team to integrate these profiles into partner authentication screens and ID.me's own interfaces effectively.

Cross-functional Collaboration: Collaborate with technical teams, product managers, and business stakeholders to enhance the ID.me platform's functionality, focusing on data governance and the secure sharing of sensitive information. Ensure that all data handling complies with relevant regulations and ethical standards.

Data Governance and Strategy: Develop and oversee data governance policies that support scalable, secure, and efficient data operations. Advise on the strategic use of data and analytics to drive business decisions and improve the member experience.

Provide technical guidance, mentorship, coaching and/or training to other Data Scientists.

Qualifications

• 5+ years of hands-on experience using data science to solve real-word problems.
• Bachelors degree (Masters / PhD preferred) in Data Science or a related quantitative field of study.
• Experience building machine learning models to solve real world problems.
• Breadth of experience in Machine Learning algorithms.
• Solid skills in SQL and Python programming.
• Experience in developing, managing, and manipulating large, large / complex datasets.
• Experience with pandas, numpy, sklearn, and/or similar tools.
• Solid background in Statistics.
• Experience ingesting, processing, and visualizing data sources of varying types - structured/relational and unstructured.
• Data-driven, detail-oriented individual with excellent storytelling and problem-solving abilities.
• Ability to work independently and autonomously, as well as part of a team.
• Superb time management, prioritization of tasks and ability to meet deadlines with little supervision.

Ideal candidate will possess the following to thrive in our culture:

• An obsession for building quality products.
• Ability to deliver results in a fast past, small company, working environment.
• Excellent oral and written communication skills.
• Must be a team player with a strong, self-managing work ethic.
• Must be a self-starter with a passion for software engineering, learning and continuous improvement.

At ID.me, we believe that an in-office culture fosters professional growth and development, mentorship, collaboration, and accelerated innovation. This position allows for personal flexibility but will primarily be in-office based at one of our locations in either Mountain View, CA or McLean, VA. Working in an office allows our culture to thrive and our team members to establish real connections with their coworkers and the opportunity for lifelong friendships. Our work is critical to protecting online identity and we’re confident that working together is how we’ll change the world.

About ID.me video

#LI-KC1

The annual base salary listed below for this role is based on experience, skills, education, relevant training and geographic location. Company bonus, incentive for sales roles, equity, and benefits are available depending on the role.

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

Mountain View, CA Pay Range

$180,000—$259,000 USD

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.