CCTV Installation Manager

Company Overview:

Birdseye Solutions is a North American leader in remote video monitoring, security, and facility supervision. With more than 500 professionals dedicated to making the world a safer place, the global company specializes in accident prevention, operational protocol enforcement, and putting property theft offenders and miscreants behind bars.

As one of the fastest growing tech-enabled surveillance companies, Birdseye has revolutionized the way large logistics facilities are secured and supervised. The company has carved out a unique market niche in the logistics space where it’s supported by a loyal enterprise customer base that includes many Fortune 500’s.

With its rapid growth over the past decade, the company has established a very strong platform foundation with unlimited growth potential. The Birdseye team delivers a world-class customer service experience that is upheld by its ICARE culture philosophy. ABOUT US VIDEO

At Birdseye, we pride ourselves on providing our employees with a challenging and rewarding work environment. Our team is made up of talented and dedicated individuals who are passionate about what they do, and we are always looking for new members to join us.

As a member of our team, you will have the opportunity to work on cutting-edge AI projects, collaborate with some of the brightest minds in the industry, and grow both personally and professionally. We believe in providing our employees with the resources and support they need to succeed, and we are committed to helping you reach your full potential.

In addition to a competitive salary and benefits package, we offer a range of perks and perks such as flexible work hours, remote work options, and opportunities for professional development. We also have a strong culture of teamwork and collaboration, and we believe that everyone's contributions are valuable and appreciated.

If you are looking for a dynamic and challenging work environment where you can make a real difference, then Birdseye is the right place for you. We would love to have you join our team, and we look forward to hearing from you soon.

About the Opportunity:

If you are looking for a permanent long-term placement where you will have an opportunity to always see what the world will look like 10-years ahead, join our team today. As one of Canada's fastest growing security solutions companies, you will be part of an energetic and ambitious team that takes pride in working together in a harmonious atmosphere. We are looking for positive individuals that can thrive in a fast paced environment. Our fast growing customer base from a variety of industries will provide you with a diverse set of experiences.

Essential Duties and Responsibilities:

Installations and Services

• Manage all aspects of all installations and services
• Review new project proposals, and develop execution plans
• Coordinate all trades and staff
• Provide tech support and on-site help whenever required
• Ensure high quality workmanship by all trades
• Maintain installation and service schedule
• Communicate with customers

Inventory and P&E maintenance

• Maintain stock free of unused inventory at all times
• Inventory forecasting and maintenance of required stock
• Manage all aspects of CCTV RMA
• Ensure warehouse is clean and organized at all times
• Monitor and maintain existing network infrastructure
• Maintain wellness of vehicles, surveillance trailers and solar units

Leadership

• Coach and support "Level 1 Support" & "Level 2 Support"
• Create education, training, and development programs where required
• Develop future company leaders
• Develop new, and improve existing system integration solutions
• Identify new market opportunities
• Perform detailed analysis of competitor products and services

Requirements:

• 10+ years of project management experience, in commercial or industrial environments.
• 10+ years of experience in the installation of CCTV/access control.
• Strong technical troubleshooting and problem solving skills.
• Accustomed to working on multiple projects at the same time
• Self-motivated, self-Learner and able to work with limited direct supervision
• Able to interact with senior staff as a mentor or technical lead
• A genuine team player, willing to share knowledge and can think out of the box
• Excellent communication and strong interpersonal skills
• Outstanding customer service and problem solving skills

Location:

• Toronto with willingness to travel to project sites across North America if required.

This role will require the candidate to complete background checks (includes but not limited to: references, educational verification, criminal check, credit check - where applicable). Certain roles may also require testing.

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