Infrastructure Engineer Lead

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Core Technology Infrastructure:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Job Description:

Provides enterprise-wide technical support for IBM MQ on the mainframe platform.

Duties will include;

- Software maintenance

- MQ configuration

- MQ administration

- MQ Security and Governance

The role will includes providing on-call support on a rotation basis and will at times require work outside of normal business hours to support critical tasks

Responsibilities:

• Participates in IBM MQ administration and configuration, general MQ product support, disaster recovery support, MQ Security configuration, on-call support, and End User support.
• Serves as a fully seasoned/proficient technical resource; may manage moderately complex project and direct activities of a team related to special initiatives or operations.
• Routine accountability is for technical knowledge and capabilities as a team member or as an individual contributor.
• Works under minimal supervision, with general guidance from more seasoned consultants or managers
• Works on complex problems where analysis of situations or data requires an in depth evaluation of various factors.
• Exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criterion for obtaining results.
• Work leadership may be provided by assigning work and resolving problems.
• May assist and help train lower level analysts.

Required Skills:

7-10+ Years relevant experience​​
Significant experience with MQ Clusters and MQ shared queues.
Experience with automation and monitoring concepts and tools.

Strong working Knowledge of IBM MQ concepts and other associated IBM components/facilities:
- MQ Objects and MQ subsystems
- Backup and recovery
- Logging and archiving
- TLS and certificates
- RACF
- SDSF
- MVS JCL
- TSO/ISPF
- Strong leadership and communication skills both written and verbal are required

Desired Skills:

SMP/e, REXX, Python, ACF2 and zOSMF is desirable
​Microsoft Office applications