Product Designer

Who We’re Looking For - Product Designer

Are you passionate about crafting seamless and intuitive user experiences? Then this is your next opportunity.

We're looking for a Digital Product Designer with 3-5 years of expertise in developing and maintaining design systems, creating detailed specifications for developers, creating responsive and accessible interfaces, designing state transitions to enhance usability, building interactive prototypes that demonstrate user flows and micro-interactions and iterating designs based on user insights.

This role is ideally suited for someone with a strong understanding of UX/UI principles, who knows how to apply that knowledge to product and web design, and who is proficient in tools like Figma and Sketch.

This role is integral in developing design strategies to meet user and business goals, deliver world-class user experiences, and drive meaningful results. The Product Designer will work closely with product owners, product managers, UX analysts, graphic designers, SEO specialists, and other stakeholders to ideate new product features and optimize site functionality and content.

You should come in on your first day ready to take initiative, learn fast, clear up ambiguity, and navigate change. All this to say: at Clearlink, we’re ready for anything and everything.

The Impact You Will Make:

• Design Systems and Interaction Design
  1. Foundational UI knowledge: Demonstrate mastery of visual hierarchy, typography, color theory, UI elements consistency, whitespace, responsive design, grid systems, iconography, feedback, micro-interactions, navigation design, loading states, error handling, and UI patterns through collaboration.
  2. Design System Documentation: Create and manage comprehensive site guide documentation for product design elements and patterns, emphasizing scalability for future content and product growth while prioritizing flexibility to meet changing user needs and product features.
  3. Design Specifications and Handoff: Document thorough design specifications for developers, oversee a seamless and collaborative handoff of design assets and information to development teams, and ensure the implemented UI aligns with the intended visual design through the user acceptance testing feedback process.
  4. Feature Functionality: Design and optimize site tools, including search and interactive forms, to expedite user goal achievement, incorporating features like filters, sorting options, and other tool-specific functionalities.
  5. Feedback Systems: Create feedback mechanisms to clearly inform users about the outcome of their interactions, such as success messages, error messages, and notifications.
  6. Microinteractions: Create subtle animations and micro-interactions that offer feedback that guides users to improve overall usability, considering how UI elements respond to user inputs like button clicks or form submissions.
  7. Accessibility: Implement inclusive design principles to ensure digital product accessibility for users with diverse abilities, adhering to accessibility standards and guidelines such as WCAG.
     Wireframing and Prototyping
  8. Foundational UX knowledge: Demonstrate deep knowledge of Neilsen’s heuristics, UX principles (usability, consistency, feedback, learnability), user behaviors (cognitive load, Hick’s Law, Fitt’s Law, etc.), information scent, affordances, and signifiers through collaboration.
  9. Wireframing Information Structures: Generate low-fidelity wireframes through stakeholder workshops, outlining the basic structure and layout of the product or page with a focus on content placement and information hierarchy.
  10. Layout and Composition: Design screen and page layouts, arranging navigation elements, content blocks, and interactive components to ensure a clear and intuitive flow of information throughout the user interface.
  11. Responsive Design: Create responsive interfaces adaptable to various screen sizes and devices, with thoughtful consideration for the user experience on desktops, tablets, and mobile devices.
  12. Iconography and Imagery: Collaborate with Visual Designers to create brand-aligned icons and integrate imagery and graphics into products and pages, enhancing the user experience and effectively conveying information.
  13. Transitions and Animations: Define transitions for interface states, encompassing page transitions, hover effects, and animated elements, ensuring animations enhance the user experience without becoming distracting.
  14. High-fidelity Prototyping: Create interactive prototypes to simulate the user experience and test the functionality of design concepts
      Ideation, User Flows, and Testing
  15. 1. Brainstorming: Contribute to stakeholder ideation sessions to generate creative concepts and ideas for digital products or pages.
         2. Concept Development and Iterative Design: Compose and refine design concepts based on project requirements and user insights, iterating on designs using data analytics and user testing insights to enhance overall interaction design.
         3. User Flows and Task Flows: Collaborate with Product Managers to map out the logical flow of interactions within the product, ensuring a cohesive progression for users across different pathways and scenarios as they navigate the interface.
         4. User Testing: Create design variations for A/B and usability testing, evaluate their effectiveness with product stakeholders, and gather real-time insights by observing user interactions with the product or site.

What You Bring:

• Bachelor’s degree in UX/UI Design, Web Design, or similar discipline from an accredited college/university or equivalent work experience
• 3-5 years of related experience in a Product Design or UX/UI Design role
• 1-2 years of experience working in modular design systems
• Expert in using product design tools: Figma, Sketch, or Adobe XD
• Proficient in using graphic design tools: Illustrator, Photoshop, etc.
• In-depth knowledge of design system libraries, components, instances, and variables
• Ability to translate brand identity and values to UI design for a cohesive brand experience
• Ability to wireframe and prototype user flows and interactions
• Confident designing in an iterative, agile workflow using data and testing insights
• Efficient and clear file organization and handoff of specifications documentation
• Ability to clearly communicate abstract ideas and concepts
• Facilitate cross-functional ideation and workshop sessions
• Comfortable with giving and receiving feedback
• Strong portfolio showcasing experience across the total scope of Product Design

Perks That Set Us Apart

• 🩺Healthcare: We offer low-cost, competitive health coverage (domestic partners included!) with employer-paid counseling services.
• 💰Invest in the Future: Enjoy 401(k) matching after just two months of employment, with employer matching starting at ~3%.
• 🧘‍♀️Lifestyle Spending Stipends: Access an employer-paid spending account for physical, financial, and emotional wellbeing expenses.
• 🏝️Flexible Time Off: We offer competitive time-off balances that accrue weekly, just like your paycheck. (Yes, we’re paid weekly too!)
• 👶🏻Parental Leave: We provide 2 weeks of paid parental leave during the first year and up to 6 weeks after one year of employment.
• ✈️Generous Paid Holidays: Celebrate cultural diversity with additional flex holidays in addition to our company paid holidays.
• 🏠Hybrid Work Options: Embrace the flexibility and collaboration of hybrid working. This position will be expected to work in the office 4 days and remotely 1 day a week.
• 🌎World Class Facility: With onsite restaurants, a 7,000 sqft gym, pickleball & basketball courts, spin class/pilates room, bikes, massages, and so much more.
• 🛟Comprehensive Life Insurance: Ensure peace of mind with coverage that extends beyond the workplace with employer paid life insurance (including coverage for dependents and spouses).
• 🤝Employee Resource Groups (ERGs): Join us in fostering connections, celebrating diversity, and providing a supportive community for all.

At Clearlink, we go beyond the basics, ensuring your experience with us is not just professionally fulfilling but personally enriching too.

Interviewing at Clearlink

We know interviews can be stressful. Here are some stages you can expect from a typical interview with Clearlink.

• Once your application is submitted, we will review it and be in touch
• 30-min phone call with the Recruiting Team
• 30-min - 1 hour interview with the Hiring Manager
• 30-min - 1 hour interview with a Clearlink Panel

Some interview processes can vary, depending on the role. Your recruiter will give you a role-specific interview process during your first phone call.

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Why Work For Us

Since 2001, Clearlink has been dedicated to fostering growth and embracing opportunities. Our mission is to strengthen our workforce to build brands that guide users and customers toward decisions that enhance their lives. We encourage our employees to “Act as an Owner” – to voice their thoughts, share innovative ideas, and authentically bring their whole selves to work. Join us in our forward-thinking and inclusive community, where your expertise, background, and unique perspective are always valued.

Clearlink Partners & Awards:

• Partnered with The Period Project for easy access to menstrual hygiene products.
• Awarded the 2022 Shatter List for breaking glass ceilings in technology.
• Received the 2023 Women’s Leadership Institute Award, pledging to elevate women’s leadership.

Clearlink Values (CLEAR):

• Create Community
• Learn & Grow
• Embrace Opportunity
• Act Like An Owner
• Respect Every Person

Committed to accessibility, we encourage you to share any accommodation needs during the application or employment process. Your unique strengths matter, and we are dedicated to providing the necessary support for your success at Clearlink.