Senior UX/UI Product and Design System Designer

About Donorbox

Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 80,000 global organizations to raise over $2B in donations. 🚀

Our fast-growing company is profitable and bootstrapped with a healthy run rate. We have a fully distributed and diverse 120-person team based in 10+ states and 20+ countries.

🏅In 2023, Donorbox achieved the Leader status in Nonprofit and was recognized for Best Functionality & Features in Fundraising by GetApp. We're proud of what we do, and our product reflects it!

The Role

Donorbox is seeking a Senior UX/UI Product and Design System Designer to join our agile product team. The ideal candidate is a designer who can take ownership of new feature launches, using their skills and creativity to bring new ideas to life daily.

Responsibilities

Product Team Work:

• Support the product team with your UX/UI design solutions.
• Propose solutions to enhance the overall user experience.
• Collaborate with Developers, Product Managers, UX Writers, and other multidisciplinary team members to ensure seamless and high-quality feature launches.
• Ensure the end-to-end UX/UI design quality, focusing on usability, element accessibility, and overall user satisfaction.
• Conduct user testing to identify root causes of user behavior, propose UX/UI improvements, and share findings with the team.
• Elevate the customer experience, impacting how supporters globally engage with the nonprofits using Donorbox.
• Own solutions from start-to-finish, ensuring all team members share your vision.
• Perform user research and testing sessions, backing findings with data, industry trends, and competitor research.
• Demonstrate extensive knowledge of visual design and interaction rules, consistently producing top-quality designs.

Figma Design System Work:

• Maintain and upgrade the Figma design system to ensure consistency across all files.
• Define, publish, and implement components with other designers to ensure correct usage across various design projects.
• Develop beautiful UI/UX artifacts, using Figma to create interaction prototypes, wireframes, user flows, and storyboards.
• Produce high-quality UI that enhances our design system, collaborating with other designers to maintain and evolve it.

Qualifications & Experience

• At least 5 years of experience as a Product or UX Designer for consumer-focused product companies.
• Strong understanding of user experience, including user interface design, design thinking, user-centered design, agile, lean, value measurement, customer outcomes, and emotive design.
• Proficiency in information architecture, multi-step and cross-platform flows, and attention to detail with states, errors, successes, and dead-ends.
• Experience with SaaS products, Site Builders, and Accessibility (strong differentiators).
• Fluency in Figma, mastering components, prototype creation, UI kit styles, and workflows.
• A self-starter attitude with excellent craftsmanship, capable of presenting work and articulating the rationale behind decisions, with fluent conversational English.

Details

• Fully remote based in Canada (ideal candidates based in EST)
• Salary: $65k to $80k USD (~$88k to $108k CAD), depending on experience and location

Benefits & Perks

• Fully remote work from the comfort of your home
• Generous time off policy of 21 days (birthday included 🎉), 9+ designated holidays (dependent on province), and 2 paid volunteer days
• Employer-sponsored health insurance plan through TriNet, including medical, dental, vision, and life
• Registered Retirement Savings Plans (RRSP)
• Reimbursement package for home office expenses, up to $1.5k
• Eligibility for employee equity plan (stock options)
• Wellness program with fitness and mindfulness classes
• Love your work and our mission of serving nonprofits!

The Application Process

1. Apply here with your resume and a portfolio of three selected digital SaaS application designs with your roles and the work performed noted.
2. Prescreen Call with our Talent Acquisition Associate
3. Interview with the Hiring Manager to review your portfolio designs, design thinking, and experience.
4. Interview Panel to assess your product knowledge, teamwork skills and communication.
5. Live design Figma whiteboard session where you will present your design thinking and process on three small design tasks.

If you think this role sounds like a fit for you, please apply. We look forward to hearing from you!