Field Service Engineer

Are you a professional looking to expand your career with a Pulp & Paper automation industry front runner in the Skowhegan, Maine area?

Deciding on your next employer is not a decision to be made lightly. But if you want to work on the front lines of development, shaping the field as you go, keep reading to see what we have to offer!

Our winning team is built by continuous investment in skills development, leadership and well-being. As a global company, we offer many career paths to suit individual needs and aspirations. Apply your expertise in our industry leading team of automation professionals.

As a Field Service Specialist, you will provide advisory services to customers who own Valmet Quality Control and Distributed Contral Systems.

In this role you will

1. Provide customer support for QCS and DCS systems installed in Pulp & Paper manufacturing process.

2. Carry out service calls on a preventative and reactive basis as required, undertaking service and repair of products and systems to deliver against customers’ requirements.

3. Keep accurate records regarding job progress, delays, problems, deliveries, changes, extras, and engineering and fabrication errors.

4. Report back on the completed service outlining the activities carried out, faults found and any future recommendations for improving the service offering.

5. Train customer staff in methods to maintain and repair the equipment, to ensure knowledge is transferred.

6. Conduct audits at customer sites to record and analyze process improvement opportunities.

Work complexity and business impact: Works independently to complete given tasks and activities, solving daily basic technical service issues. Job is mainly performed according to defined processes or work methods. Close supervision is provided when needed.

Geographical scope: Skowhegan, Maine.

Expectations

The incumbent must meet one of these requirements:

1. 4+ Years experience in the field with instrumentation and electromechanics preferably in a pulp and paper manufacturing environment.

2. A technical school diploma in instrumentation, electromechanics, or mechatronics.

3. A University bachelor’s degree in Electro-Mechanical or similar engineering.

To be successful in this role, you must be electro-mechanically inclined, computer-based system literate, self-guided, and have a strong work ethic.

This position requires a valid driver’s license. Overnight travel will be required within an assigned area.

Ideal candidates will possess experience with the following:

• ABB, Measurex and or Valmet QCS.
• Instrumentation and controls tuning background.
• Understanding of paper machines paper making process.
• Working knowledge of Windows operating system and Office Products.
• Interpersonal skills and ability to interact with confidence at all organizational levels.
• Ability to use hand tools.
• Strong troubleshooting skills.

We offer

We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a company-funded registered pension plan.

Please note that any offer of employment is contingent upon a background check.

Additional Information

Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people.

To be included in the recruiting process, please apply directly with us online.

When everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. With over 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers’ performance forward requires creativity, technological innovations, service know-how – and above all, teamwork. Join the team! [https://www.valmet.com/careersna>