**Job Description Summary

The Strategic Transaction Manager (STM) is the primary parts fulfillment order manager for key North America complex projects parts fulfillment needs. In this role you will utilize your experience and expertise to solve problems, develop internal & external customer relationships, take ownership of wing-to-wing parts fulfillment deliverables, and affect short and long-term business goals. The STM would also focus on delivering key parts fulfillment metrics including on-time-delivery (OTD) & escaping defects.

Job Description

Essential Responsibilities:

• Serve as customer fulfillment owner for Conversion, Modification & Upgrades (CM&U) and Eng Flow parts orders.
• Act as primary point of contact for both external & internal customers on all CM&U and Eng Flow orders to meet wing-to-wing fulfillment needs and customer deadlines
• Drive customer service excellence by enhancing internal and external customer relationships
• Drive fulfillment processes across critical cross-functional teams to support customer delivery expectations (including Engineering, Sourcing, Pricing, Logistics & Distribution (Warehouses, Factories, Commercial and Field...