E2open is the connected supply chain platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions and opportunities to help companies improve efficiency, reduce waste, and operate sustainably. Our employees around the world are focused on delivering enduring value for our clients.
Associate Support Engineer
POSITION OVERVIEW
The Associate Support Engineer is a member of e2open’s customer support team responsible for providing support to a diverse global customer base. Working directly with customers the Associate Support Engineer is the primary point of contact for a wide variety of customer inquiries related to our products and services. Primary activities include issue diagnosis, triage, and troubleshooting. The Global Support Engineer will use problem-solving skills combined with communication and customer focus to maintain high levels of customer satisfaction.
RESPONSIBILITES:
- Provide exceptional overall client experience to clients usi...
e2open
Connected supply chain platform for the world's largest companies, connecting over 400,000 partners as one multi-enterprise network
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