Lead Engineer

Marigold Health is looking for an engineering leader to oversee our team and codebase as we scale the newly launched Version 3.0 of our product offering, which powers our virtual mental health and substance use recovery program. Marigold provides a combination of 1-1 coaching and 24/7 anonymous chat support groups accessed over phone, SMS, and app/web. You will collaborate with our product, data science and clinical operations to improve the responsiveness, quality, scalability and reliability of our technology offering. You will lead security for our platform, designing, implementing and maintaining best practice security measures. You’ll contribute technical product vision, write software, identify product improvements, and work with a team of distributed software engineers. You will be accountable for the engineering team’s estimations, sprints, and project delivery. The team you lead will be based largely outside the U.S. and you will be expected to work synchronously with them during set times. We are looking for someone who can dive into the details when needed, while also providing highly technical guidance, and leading and motivating other engineers to meet delivery goals.

About Marigold

Marigold Health exists to give every person with a mental health or substance use condition a place to feel heard. We have designed an asynchronous-first treatment program where patients support each other. We believe peers, individuals in recovery themselves who have received training to support others, can empower & engage those least likely to interact with current forms of care.

What You'll Do

• Technical Leadership: Provide expert technical guidance and leadership to the engineering team, serving as a subject matter expert in the relevant domain.
• Architecture and Design: Drive the architecture and design decisions for complex engineering projects, ensuring scalability, reliability, and maintainability.
• Technical Strategy: Contribute to the development of the company's technical strategy, aligning it with business goals and market trends.
• Technical Expertise: Maintain a deep understanding of the technical aspects of the company's products and services, and provide guidance and support to the team.
• Code Review and Quality Assurance: Own the codebase. Conduct thorough code reviews and refactors when necessary to ensure adherence to coding standards, best practices, security, and maintenance of high-quality codebase.
• Security: Lead security by analyzing and improving security systems and processes, developing organization-wide best practices and standards, and mitigating and reporting possible threats or software issues.
• Performance Monitoring: Establish metrics and performance indicators to assess the effectiveness and efficiency of the engineering team, identifying areas for improvement.
• Performance Optimization: Identify and optimize performance bottlenecks in software systems, ensuring optimal performance and scalability.
• Delivery: Ensure the delivery of engineering projects on time and in line with or exceeding quality benchmarks
• Workload estimation: Work with technical lead to accurately estimate time and resources for projects and tasks
• Sprint planning: Oversee structure and effectiveness of sprint planning, task prioritization, and backlog grooming
• Documentation: Create and maintain technical documentation, including design specifications, system architecture diagrams, and API documentation.
• Process Improvement: Identify opportunities for process optimization, implement best practices, and continuously improve engineering workflows and methodologies.

Your Skills

• 4-9 years of engineering experience in industry, with at least 2 years in a lead role managing others’ work output and at least 1 year of healthcare tech experience. Stronger healthcare experience paired with fewer years of overall experience will be strongly considered.
• Strong understanding of U.S. healthcare regulations as they relate to building software, including HIPAA and HITRUST
• Experience with and interest in managing a remote team of software engineers across multiple time zones
• Curiosity about and demonstrated ability to learn new technologies and become an authority on them
• Demonstrated track record of designing and developing systems for scale, performance, security, and availability
• Ability to decompose complex business problems and collaborate with others in solving them
• Strong analytical skills leading to demonstrated expertise in problem-solving, technical innovation and decision-making
• High standards for DevOps, code quality, performance and utilization
• Ability to think broadly and strategically coupled with the desire to directly manage projects and tasks
• Strong risk assessment and time estimation skills, including an ability to prioritize and delegate work efficiently
• Strong communication skills, including the ability to convey complex technical concepts to non-technical colleagues in an understandable and accessible way
• Strong technical documentation skills

Preferred Tech Stack:

• SDLC (integrating security testing and other activities into an existing development process)
• Mobile development in React native, its core libraries, native mobile
• Web development with React, Typescript
• Server development in Node.js, Express, Feathers, Postgres
• Common Vendors: Twillio, Pubnub, New Relic, Sentry, Docker, Aptible (our compute partner)
• Requirements and process of a compliance audit

Nice-to-have:

• Experience building production ready products that have gone through HIPAA, HITRUST, NIST certification (strongly preferred)
• Startup ex-founder / CTO
• Experience at a mid-stage startup

Who You Are:

• Motivated by our mission to give every single patient with a mental health condition a unique voice
• Excited by and curious about new technologies and tools
• Professional and patient when interacting with internal and external stakeholders
• Proactive in self-directing your work to areas of high impact
• Methodical and organized within an unstructured environment
• Prompt, responsive, curious and communicative, especially about new things

Why You'll Love This Role:

• Ability to leverage your technical skills to support an overlooked population
• Direct involvement with saving lives by deploying a first-of-its-kind treatment model
• Scalable impact as we grow nationally, using technology to expand our reach
• Contribute to and gain expertise from a diverse, interdisciplinary team that includes clinicians, data scientists, and peer workers

Reporting, Schedule and Location:

• This is a U.S. based, fully remote, full-time role reporting to our Co-Founder and Chief Product Officer. Most team members work virtually from home and are located on the east coast and internationally. You can work remotely anywhere in the US. If you prefer in-person work for any portion of the week, we currently have offices in Delaware and Massachusetts. Although you should expect to be available during most east coast hours, this role will also require regular synchronous collaboration with India-based members of the engineering team, on India Standard Time. For example, if you are located on the east coast, you may design your working hours to have meetings with the engineering team starting at 7am ET (4:30pm IST) some days, while finishing earlier in the afternoon.

Compensation, Benefits and Culture

• The base salary range for this role is $175 - 190K, depending on experience. In addition, as part of our founding team, this role will include significant equity.
• Comprehensive healthcare coverage, including fully covered premiums for individuals (with the option to cover dependents for a cost) and a dedicated mental health benefit
• 4 weeks of PTO
• Computer and equipment provided
• Company travel budget and professional development budget as needed

Interview Process:

After you submit your application, it will be reviewed by the hiring manager and select members of the team. If it seems like we’re a good fit for each other, we will follow up and schedule a 15-30 minute phone call with one of our teammates to get to know you.

If we jointly decide to move forward, you can plan to (virtually) attend a 45-minute video interview with a member of our Product Team. Next there will be a deeper technical conversation with our Founder and Chief Product Officer. The final stage would be to meet (2-4) other members of the team via video conference for additional conversations about your approach to collaboration, your relevant experience to current projects, and alignment with our values. All in, you can expect the time commitment for this stage to be 3-4 hours of synchronous interaction, scheduled to fit your needs.

If you complete interviews, we will provide a decision or clear next step within five business days.

We are ready to hire as soon as we find the right candidate. We can’t wait to meet you!

More About Our Company:

Our mission at Marigold Health is to give every person with a mental health or substance use condition a place to feel heard. To do this, we have built an anonymous social network app that provides a combination of 1-1 coaching and 24/7 anonymous chat support groups accessed over phone, SMS, and app/web. On the backend, proprietary natural language

processing tools scale our peer workforce by augmenting group moderation, automating patient outreach, and sending sentiment-based “” to coordinate care with other providers. The app is staffed by peers, who are people who have “lived experience” similar to our members and who can empower members to stick with their recovery goals.

Our core values are authenticity, candor and ambition. Inclusion is at the core of what we do. We are building a team of technically curious individuals who are motivated by the idea of making real impact on our members’ lives. We strive to make our development process user-centric, from ideation and design, all the way through delivering to production. We intentionally cultivate a spirit of positive and authentic collaboration, which means we both celebrate our successes as well as learn from our mistakes. We take pride in shipping good code, and try to have a bit of fun along the way.

Marigold Health is an equal opportunity employer.

Questions? Email ravi [at] marigoldhealth.com for more info.