Senior Salesforce Administrator

Senior Salesforce Administrator – Hybrid - Denver, CO | Austin, TX

Would you like to be a part of great work happening in Western Union and enabling the vision of making the digital banking, cross-currency, cross-border money movement seamless for our customers? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Western Union as a Senior Salesforce Administrator.

Western Union powers your pursuit.

Role Responsibilities

• Provide operational and administrative support of Western Union’s complex Salesforce environment
• Demonstrate strong capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards.
• Interface and collaborate with other team-members in geographically distributed locations.
• Strong emphasis on customer journey, product quality, performance tuning, troubleshooting, and continuous development
• Develop technical & domain expertise and apply the same in solving business challenges.
• Estimate technology efforts, plan implementation, and roll out applications with cross-functional and cross-regional teams.

Role Requirements

• A minimum of 12 years of professional experience in a Software Engineering function, at least 8 years supporting Salesforce applications related to the financial industry
• Hands-on experience in deploying Salesforce enhancement user stories solutions
• Must be Salesforce Certified Administrator
• Experienced with Salesforce API toolkit and Visualforce
• Familiarity with MuleSoft integrations and APIs is a plus
• Familiarity with AWS is a plus
• Hands-on experience with release management process
• Familiar with configuring and adopting new Salesforce release features
• Hands-on experience with user creation and maintenance, permissions/roles/profiles, validation rules, approval processes, flows, and case management
• Should be able to work on configuration related changes if required
• Should be good with generating and maintaining reports and dashboards
• Should be able to provide technical support for the existing applications
• Should be willing to work with development team for troubleshooting issues, post deployment, if required
• Should be a good communicator and willing to work with stakeholder teams that are non-technical

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The annual gross base salary range is $105,600 -$140,000 per year, which includes a base salary and short-term incentives that align with individual and company performance. Actual salaries will vary based on a candidate’s qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
([https://careers.westernunion.com/global-benefits/>). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – Specific Benefits Include

• Family First Program
• Time off
• Medical, Dental and Life Insurance
• Student Loan Repayment Program
• Tuition Assistance Program
• Parental Leave

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

10-25-2024

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.