Senior Corporate IT Engineer

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity:

“As a Senior Corporate IT Engineer, you will play a pivotal role in shaping and executing our endpoint and user administration strategy. You will be responsible for configuring and setting policies for FICO’s endpoints and users, partnering with Cyber Security to safeguard our IT systems, implementing Microsoft 365 configurations, and resolving escalated issues from our international user base. This position offers a unique opportunity to collaborate with global teams and stakeholders to drive our success.” – Senior Director-Corporate Technology

What You’ll Contribute:

• Serve as the senior escalation point for complex technical challenges related to the Microsoft technology stack, including M365, Entra/Azure, and MS Cybersecurity products.
• Lead technical projects from design through implementation. Create solutions, train resources, and ensure operational excellence through monitoring and automation.
• Configure and monitor Corporate IT systems, including Entra/Azure, Active Directory, Endpoint Configuration Manager, Intune, Defender, and M365, ensuring performance, reliability, and security.
• Work with IT teams, Cyber Security, Service Desk, and stakeholders to integrate and configure M365, Intune, and Azure with other enterprise applications and services.
• Develop and maintain comprehensive documentation, policies, and procedures related to IT system administration and security protocols.
• Provide advanced technical support and resolve issues related to M365, Azure, and Defender. Work assigned incidents to resolution.
• Stay current with new technology and updates within M365 and associated technologies. Embrace a learning mindset and stay informed about industry trends.
• Conduct periodic audits and assessments of Corporate IT systems to ensure compliance with regulatory requirements and internal policies.
• Configure and maintain endpoint images and standard setups using MS Autopilot and manage standard software installation packages.

What We’re Seeking:

• Extensive experience in an M365 IT Systems Engineer role or similar, with strong expertise in Entra/Azure and Microsoft Cybersecurity products.
• Proficiency in Endpoint Configuration Manager, Intune, Active Directory, Azure conditional access policies and other related technologies.
• Deep understanding of Windows operating systems, Active Directory & Group Policy, Endpoint Protection Suites, APIs, and Conditional Access policies.
• Advanced experience with Cybersecurity practices and implementing CIS standards.
• Proven experience in automating software and policy deployment, user provisioning, and scripting with PowerShell, VBScript, batch scripting, Python, and other languages.
• Knowledge of VMWare, VDI administration, and Okta administration preferred. Relevant Microsoft certifications are a plus.
• Excellent communication skills, with the ability to interact professionally with users, stakeholders, and team members.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
• The targeted base pay range for this role is: $98,000 to $154,000 with this range reflecting differences in candidate knowledge, skills and experience.

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Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

• Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at [https://www.fico.com/en/privacy-policy>