System Design Project Manager - Interactive Response Technology

Join us on our exciting journey!

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, Technology, analytics and human ingenuity to drive healthcare forward.

The Role: System Design Project Manager - Interactive Response Technology (IRT)
The main purpose of this role is to write the requirements of the assigned IRT studies and manage the implementation in a way that ensures all patients get treated with the right study drug as per the Sponsor’s study protocol. This is a highly consultative position in which the PM needs to utilize their Cenduit IRT knowledge to ensure a successful system build.

Requirements (40%)
 Analyse the protocol and discuss the system needs with the client
 Consult the client in the best way to setup an IRT system for their study
 Author the user requirement documents and review with the client study team and internal teams

Project Management (20%)
 Manage the study timelines and ensure study gets delivered before First Patient In (FPI)
 Review scope against initial proposal and manage needed budget changes
 Check progress of all deliverables and ensure internal teams get support as needed
 Perform system quality review (SQR) with Technical Operation team after the study is programmed and demo the system to the client

User Acceptance Testing (20%)  Perform internal user acceptance testing with the Technical Operations team and the technical PM team after study is validated
 Manage the UAT activities with the technical PM team based on the client needs
 Actively support client and clarify client’s questions during the UAT Other tasks (20%)
 Take leadership on study programs or client accounts to define standards, lessons learned, support sales and be part of SME teams
 Manage system change requests for protocol amendments
 Provide detailed handover training of the study and system to the Client Services PM
 Provide peer-level training, mentoring of new hires and Jr. PM Staff, and give formal technical training sessions. May participate in Investigator meetings, bid defences, quarterly business reviews with clients; and support both client and qualification audits.
 Other related duties as required by business need

Our Ideal Candidate Will Have

 Bachelor's degree or equivalent combination of education, training and experience
 4+ years clinical research or project management experience
 Experience working in IRT and in a customer service environment preferred

 This role will require extensive use of the keyboard and therefore repetitive motion of the fingers and will involve sitting for extended periods of time.
 Travel up to 20% might be required

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com