Field Engineer

What success looks like in this role:

• Provides support for software, hardware and networking support for desktops, laptops and servers • Provides maintenance and support on legacy products • May Provides Support for Enterprise Products • Performs disk replacement on enterprise storage products • Installs and maintains PCs and associated software, networks, servers and peripherals • Supports network products from operational and maintenance perspectives • Performs installs, moves, adds and changes as required • Tests and certifies PCs, networks, servers and client approved applications • Provides follow-up on problems or escalation. • Maintains a high degree of professionalism in actions, demeanor and dress. • Insures customer satisfaction throughout the service delivery transaction. • Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system

You will be successful in this role if you have:

•High school degree required • 6 months to 1-year hands on technical experience • Electronics training equivalent to at least 2 years of technical institutes, polytechnic and/or military technical sc...