Software Architect

Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam.

Loopio is looking for a passionate and endlessly curious Software Architect to build and support all the aspects of our platform development. Working within our infrastructure team, you will be joining the team of talented Cloud Engineers on a mission to support and enable our software development teams to deliver cutting edge features to our customers with high speed and confidence in an automated and repeatable process.

What You’ll Be Doing

• Building, maintaining, scaling, and hardening AWS infrastructure that supports current and future needs of our platform
• Maintain and improve the security posture of Loopio’s infrastructure in order to protect customer data
• Work with InfoSec, Architecture and Engineering teams to find the best solution for services on the AWS platform
• Automating manual tasks, allowing the team to continue to focus on moving forward: improving our security posture, evaluating new technologies, and helping launch exciting new features
• Participate in strategic platform and technology decisions, including new technologies, cost-savings strategies, and improved process
• Project based work including software upgrades, centralized logging, automated monitoring, automated configuration management, testing, exploring alternative tools to incorporate into the environment, etc.
• Mentor and coach others, providing technical guidance and helping build an environment of knowledge-sharing and candid feedback
• Playing a supporting role by joining Incident Response and on-call rotations
• Improve both our incident response and disaster recovery processes by simulating failure scenarios

What You’ll Bring to the Team

• Experience in a high growth agile software development environment
• A focus on automation and reducing toil
• Leadership within the team, expressing candor & curiosity
• Experience with AWS and AWS services (EC2, RDS, Route 53, VPCs, etc)
• Strong understanding of Immutable Infrastructure and Infrastructure as Code (Terraform)
• Experience with monitoring tools (CloudWatch, Datadog etc.)
• Solid understanding of best practices for delivery of cloud based managed applications at a global scale (e.g. DevOps, SRE, continuous delivery).
• Passionate about continuous improvement and promoting a culture of feedback driven by data and key metrics.

Bonus Qualifications

• Experience building and supporting high performance / high availability platforms with microservices architecture
• Containerization technology - Docker, ECS, Fargate
• Experience with Jenkins (CI/CD pipelines)
• Experience with centralized configuration management tools, such as Chef

Where You’ll Work

• Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We have two Hub Regions, which means that employees live and work within a 300 KM radius of Toronto (within Ontario) or Vancouver (within British Columbia) and work within regular business hours in their timezone.
• You’ll collaborate with your teams virtually (we’re just a Zoom call away!) and have established core sync hours and focus time during the workday to enable us to work smarter together.

Why You’ll Love Working at Loopio

• Your manager supports your development by providing ongoing feedback and regular 1-on-1s.
• You have tons of autonomy and responsibility: this role provides an opportunity to try new things and push creative boundaries.
• You’ll learn more than you thought was possible; our team is obsessed with personal and professional growth (every Looper receives a professional mastery allowance each year).
• You’ll be set up to work remotely with a MacBook laptop, a monthly phone and internet allowance, and a work-from-home budget to help get your home office all set up!
• You’ll be joining a culture that has thoughtfully built out opportunities for connections in a remote first environment.
• We have Employee Resource Groups and many more moments for us to have fun and learn together!
• You’ll be a part of an award-winning workplace and one of Canada’s fastest growing companies with ample opportunity to make a big impact here!

We recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups.

Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table.

Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team (work@loopio.com) should you require accommodations at any point during our virtual interview processes.