Solutions Engineer

Every day we tackle new and exciting challenges to empower developers to build modern cloud, mobile, and edge applications that deliver a premium user experience. Couchbase delivers unmatched performance, scalability, flexibility and financial value across cloud, on premises, hybrid, mobile and edge deployments. The database market is undergoing a generational shift and is one of the largest market opportunities in enterprise software due to big trends like the need for digital transformation, acceleration to the cloud and innovation at the edge. Join Couchbase to be a part of a greater change. Here you’ll have the opportunity to learn and grow with some of the most innovative, passionate and humble individuals in the database industry.

We are looking for a Solutions Engineer to support the rapidly growing Couchbase user community and help drive customer success. Our Solutions (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical part of a sales engagement. This includes explaining NoSQL advantages, how Couchbase Server works and how it can be used to solve the customer’s problem, all with a good dose of getting customers excited about using this new approach for fast & scalable databases.

Whenever customers do a POC or hands-on evaluation, our solutions engineers help drive these by answering their questions and troubleshoot, so you will be hands on with technology.

Responsibilities:

• Guide customers in solving their problems and meeting their requirements with Couchbase Server, generating excitement about NoSQL database technology
• Work closely with the sales team on account strategy and identifying additional opportunities in existing accounts
• Ensuring the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution.
• Developing and delivering exceptional company/product presentations and demonstrations
• Work with all technical levels from managers, to architects and developers and explain Couchbase Server and its uses
• Be the technical product expert for customers and stay up-to-date on the NoSQL competitive landscape
• Work with Product Management and Engineering to provide feedback from the field and represent the customer perspective
• Identify and write internal and external technical collateral, like typical deployment architectures or best practices

Preferred Qualifications:

• 4+ years pre-sales engineering for enterprise back-end software
• 2+ years RDBMS including schema modeling, performance tuning and configuration
• Excellent presentation skills with an ability to present technical solutions concisely to customers or potential customers
• Experience engaging with developers
• Passion for diving into technical issues and solving customer problems
• Proactive in engaging with customer
• Familiarity with NoSQL databases or other distributed high-performance systems a big plus, but not required
• BS in Computer Science, Engineering or equivalent experience

Why Couchbase?

Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include:

• Generous Time Off Program - Flexibility to care for you and your family
• Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*
• Financial Planning - RSU equity program*, ESPP program*, Retirement program* and Business Travel Insurance
• Career Growth - Be valued, Create value approach
• Fun Perks - A Monthly Lifestyle Spending Account credit, an ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees.
• And much more!

*Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more.

Learn more about Couchbase:
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Couchbase Capella
Couchbase Blog
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Disclaimer:

Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture.

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