Product & DesignOps Designer

Help us bring people and businesses together

Our SaaS platform enables multi-location brands and businesses to boost their online presence. From big to small, from Adidas to ZenPark, our client base contains some of your favourite brands as well, we bet.

The Past, Present & Future

The Past: Uberall was founded in 2013 by David Federhen and Florian Hübner, two longtime friends with a vision to improve customer experience across the online and offline worlds. They created a platform that connected companies with local customers in the digital-first moment.

The Present: We're on a mission to empower businesses to thrive locally, and believe every business deserves success, regardless of size or location. Simply put, our location marketing platform exists to help our customers get found online and connect with customers through search, discovery, engagement, and conversion.

The Future: We're a growing company with a bright future, and our journey to become the global leader in location marketing is well underway. We have a passionate and diverse team, a comprehensive, intuitive platform, and a clear vision for the future. We're looking for talented and passionate people (like you 👋) to join us on our journey.

You and us

We are approaching 400 Uberallers, with 50+ different nationalities, who live and breathe our three core values:

🌵 GROW TOGETHER

⛰ DEMONSTRATE PASSION & PERFORMANCE

✊ BE BOLD & DRIVE CHANGE

So, what are you waiting for? If you're passionate, driven, and ready to be bold, we want you on our team! Apply now and let's grow together.🚀

We are looking for a strategic and experienced Product &DesignOps Designer to join our team. As a Product & DesignOps Designer, your role will be equally split between streamlining and optimising our design experiences and driving operational improvements to enhance efficiency and ensure consistent branding across all our apps. You’ll play a critical part in both refining the user experience and establishing processes that elevate the impact of our design efforts. You will work closely with cross-functional teams to establish best practices, improve workflows, and ensure that our design experiences & processes are scalable, efficient, and aligned with our business goals.

Your Responsibilities:

• Collaborative Design Process: Work closely with product managers and developers across one or two squads to define product design strategies that align with user needs and business objectives.
• User Research & Testing: Conduct user research, including user interviews, surveys, and usability testing, to gather insights and iterate on design solutions based on feedback.
• Wireframing & Prototyping: Create wireframes, user flows, and interactive prototypes to effectively communicate design concepts and facilitate user testing.
• Operational Strategy Development: Define and implement a comprehensive DesignOps strategy that supports the design team’s and front-end team’s needs and aligns with the company’s objectives.
• Process Optimization: Audit existing design systems by focusing on WCAG standards, identify inconsistencies and implement constant design system updates and improvements across the company. Ensure the development and design team can easily consume components to promote efficiency within the company.
• Design System Management: Monitoring the growth and maintenance of the design system, and ensuring consistency and scalability of branding guidelines across products. Work with designers to reconcile existing components and introduce new ones as needed.
• Tooling and Infrastructure: Evaluate, implement, and manage design tools and systems that improve collaboration, version control, and efficiency of the design team.
• Collaboration and Communication: Facilitate communication between design, product, and engineering teams to ensure alignment on goals, timelines, and expectations. Foster a culture of transparency and collaboration.
• Data and Metrics: Establish and monitor metrics to measure component utilisation. Use data to drive decisions and improve processes. Build and maintain a design repository to support a data-driven design culture.
• Training and Development: Train and constantly communicate releases of new components, and strategy across companies for PMs, development, and designers.
• Change Management: Lead change management initiatives related to design processes, ensuring smooth transitions and adoption across teams.

Your Profile:

• Experience: 5+ years of experience in UI design & DesignOps, or related roles. Experience in a fast-paced, agile environment is preferred.
• Knowledge: Deep understanding of design processes, systems, and best practices. Familiarity with design tools such as Figma, Sketch, Adobe XD, and project management tools like Jira or Asana.
• Analytical Skills: Strong ability to analyse processes and metrics to drive improvements. Experience with setting and tracking KPIs related to design efficiency and output.
• Communication: Excellent verbal and written communication skills. Ability to convey complex ideas and processes clearly and effectively to diverse teams.
• Problem-Solving: Proactive and solutions-oriented, with a strong ability to identify issues and implement effective solutions.

What we offer:

💜 A mission with meaning and purpose At Uberall, we foster genuine connections between local businesses and people. Our diverse team allows us to win together with our partners, co-workers, and customers. Speaking of our customers, they’re some of the most recognizable businesses in the world.

😁 A truly human culture We’re famous for our culture. Uberallers live by our values of mutual respect and boldness. We’re open, collaborative risk-takers with a whole lot of passion and grit.

🤸🏽‍♀️ Flexibility to fit your lifestyle Want to come to an office for collaboration? We’ve got space for you in Berlin, Amsterdam, Barcelona, Detroit, and London. We also offer co-working access in Montreal, Paris, LA and San Diego. Prefer to work remotely? Fine by us! Bonus points if we meet your pets in a video call. If working from another country is legally possible for you and within a reasonable time zone, we happily support work-ations.

💸 A piece of the pie Our pay & perks are competitive, and you better believe we review them on the regular to make sure they stay that way. We grow together, so of course all Uberallers are part of our long-term incentive program through VSOP/ESOP.

♺ Emotional and intellectual connection Events and alignment sessions - YES and YES. With the team, cross-functions, regional, you name it - we love bringing people together. Uberallers share a LOT of hobbies. Whatever you’re into – reading books, baking, heavy metal, fostering kittens . . . you’ll find kindred spirits on our team.

🧘 Health and Wellness We prioritize your wellness with generous holiday time, paid parental and circumstantial leave, and individualized health and wellness opportunities depending on your location.

⭐️ All-access pass Get immersed in Uberall from day one. Your onboarding is packed with a deep dive into our values, insights into all our departments, and a chance to ask the CEO anything. We come together monthly for our town hall and product showroom so you’re always in the know.

🌵 Everyday growth We support you on your non-stop learning journey. We offer development dialogues, live workshops on topics like resilience and feedback, and a Leadership Academy to make sure our leaders have all the tools to bring out the very best in teams. We also invest in your growth with a learning grant program reinforcing our commitment to fostering a culture of continuous learning.

🖥 Top-of-the-line tech MacBook Pro, magic mouse, 2nd screen . . . Need anything else? Let the People & Culture team know.

Remember our "Grow Together" value from the beginning of the ad?

We mean it.

🌵🏔✊

Everything starts with getting in touch. The best way to express your interest is by applying online. We will be carefully reading your profile and can't wait to hear from you.

In the meantime, let our "life@uberall" social accounts give you some real-life impressions.

👥 Diversity, Equity, Inclusion & Belonging:

At Uberall, we believe inclusion unlocks the potential of diversity. It’s right there in our number one core value – Grow Together. Sure, we’re approaching 400 unique people with over 50 nationalities working in 30 different countries, but we’re all Uberallers. That means we’re collaborative, open-minded, and assume positive intent in everything we do. We don’t judge, and we don’t exclude.

Our flexible ways of working are designed to make sure each and every Uberaller belongs and thrives, no matter their background, abilities, or lifestyle. We don’t just think inclusion makes us stronger, we KNOW it.