Senior Jira System Engineer

Are you an agile enthusiast who would like to use your Atlassian tooling know-how in a large-scale and fast-growing organization? Do you think it’s exciting to support the whole R&D organization over 1k5 people on the development of a single product platform? Do you think you could contribute with your Atlassian Jira expertise to make collaboration within R&D as efficient and pleasant as possible?

Our stakeholders like VP of engineering, Dev Directors, Program Managers, Agile Coaches, and all dev teams, continuously enhance our internal large-scale agile framework. For this it is important to continuously adapt and develop our tooling like Jira. Therefore, we are looking for a Jira Cloud Expert to support our organization needs by guiding others on what is possible and driving the solutions that are improving the collaboration and reporting.

Your role at Dynatrace

• Collaborate with requestors, stakeholders, and the rest of the organization what are the needs (What) that Jira/Confluence can satisfy
• Together with the rest of the team, design solutions on HOW Jira/Confluence can enable our R&D organization
• Maintain excellent communication within the team and all parties around
• You take E2E ownership of the implementation changes, ensure their go-live, and monitor the success of further optimization and development
• Together with the rest of the team, you provide all support needed to the organization on daily basis
• Cooperate with Atlassian and vendors and partners on support requests and license adjustments
• Provide the right security measures needed for Jira/Confluence to protect Dynatrace from data leakage
• You proactively drive changes to how we use Jira/Confluence to maintain the reasonable level of maintenance needed for our organization

Requirements

• Experience in Jira/Confluence administration or support of Jira & Confluence
• Technical studies related to Computer Science or similar experience
• 5+ years of experience in software development and/or software support/administration
• Practical experience in Jira/Confluence use
• Atlassian Certifications would be an advantage
• Strong communication skills
• Teamwork experience
• Openness and efficiency in dealing with partners and working across various locations and countries.
• Good English skills

Additional information

What's in it for you?

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• Working models that offer you the flexibility of remote work along with the benefits of in-person collaboration.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
• A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.

Compensation and rewards

• We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.
• Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 56,000 gross per year based on full-time employment (38.5 h/week). We offer a higher salary in line with qualifications and experience.

For this position we offer exclusive relocation support to our R&D Headquarters in Linz , ranked among the top seven most sustainable cities in the world, where cutting-edge innovation intersects with an exceptional quality of life and affordable living costs! Click this link to find out more.