Customer Engineer

Cyient is a global engineering and technology solutions company. As a Design, Build, and Maintain partner for leading organizations worldwide, we take solution ownership across the value chain to help clients focus on their core, innovate, and stay ahead of the curve. We leverage digital technologies, advanced analytics capabilities, and our domain knowledge and technical expertise, to solve complex business problems.

With over 15,000 employees globally, we partner with clients to operate as part of their extended team in ways that best suit their organization’s culture and requirements. Our industry focus includes aerospace and defence, healthcare, telecommunications, rail transportation, semiconductor, geospatial, industrial, and energy.

Job Description

* Act as the focal point of contact for customer engineering
* Establish clear priority to the technical specialist
* Prepare, and present the LRU reliability data
* Act as the coordinator to determine the need for investigation for the reported field events
* Lead effectively the investigation of LRU unplanned removal for root cause and corrective action plan
* Reviewing supplier data, identifying gaps and come up with an action plan
* Meet the target dates for component maintenance manual) review, validation, and approve
* Provide the required support to engineering changes, overhaul shop, and quality

Skills & Experience

Corrective and Preventive Action (CAPA), Customer Engineering, Design, Design Engineering, Engines, Microsoft Excel, Project Management, Reliability Analysis

Cyient is an Equal Opportunity Employer.

Cyient recruits, employs, trains, compensates, and promotes regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, and other protected status as required by applicable law. We are proud to be a diverse and inclusive company where our people can focus their whole self on solving problems that matter.