Instrument Service Engineer

Position Summary:

The Instrument Service Engineer is responsible for maintaining, troubleshooting, and repairing equipment and instruments used in the analysis of environmental laboratory samples. This role ensures that all laboratory equipment operates at peak efficiency, minimizing downtime and ensuring the accuracy and reliability of analytical results. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high-quality standards in a fast-paced laboratory environment.

Essential Job Functions:

• Perform and log routine/preventive maintenance on instruments and peripherals according to the maintenance plan/schedule.
• Develop and implement maintenance schedules to ensure equipment operates within specifications.
• Maintain accurate and up-to-date documentation of equipment maintenance, calibration, and repair activities.
• Maintain and organize adequate stock levels of spare parts and peripherals.
• Identify new sources or develop/design upgrades for obsolete parts and assemblies.
• Maintain, organize, and create technical documentation, procedures, schematics, work instructions, and parts lists.
• Provide timely updates to management through status reports and service reports.
• Manage and lead equipment calibration.
• Diagnose and resolve technical issues with laboratory instruments and equipment promptly to minimize downtime.
• Order and replace faulty components, ensuring all repairs comply with laboratory standards and regulations.
• Set up new and existing analytical instruments to meet production needs.
• Identify new technologies and/or reconfigure current procedures to improve production throughput and/or quality.
• Test, document, train, and implement process improvements as needed.
• Work closely with laboratory staff to ensure equipment meets quality standards for sample analysis.
• Implement corrective actions and improvements to enhance equipment reliability and performance.
• Prepare reports on equipment performance, downtime, and any recurring issues.
• Provide recommendations for equipment upgrades or replacements based on performance data and laboratory needs.
• Provide technical training and support to laboratory personnel on the proper use and maintenance of equipment.
• Assist in the development of standard operating procedures (SOPs) related to equipment operation and maintenance.
• Serve as a technical resource for troubleshooting and resolving equipment-related issues.
• Ensure all laboratory equipment is maintained in compliance with safety regulations and industry standards.
• Stay updated on industry best practices and advancements in laboratory equipment and technology.
• Assist and support facility/infrastructure maintenance as needed to ensure a suitable working environment for instruments.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Engineering, Electronics, Instrumentation, or a related technical field.
• Minimum of 3-5 years of experience preferably in maintaining and troubleshooting GCMS (7890/5975, 7890/5977, and 8890/5977) in an analytical air laboratory setting.
• Strong technical and mechanical aptitude with the ability to diagnose and repair complex equipment.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and prioritize tasks effectively.
• Strong communication skills, both written and verbal, with the ability to train and support laboratory staff.
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Professional working proficiency in English is a requirement, including the ability to read, write and speak in English

Physical Requirements:

• The employee must regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds.

Additional Requirements:

• Availability for on-call support in case of urgent equipment issues.
• Commitment to continuous learning and staying current with advancements in laboratory equipment and technology.

Additional information

Compensation Range: $65,000- $85,000 per year depending on experience and qualifications.

Position is full-time, Monday - Friday 8am - 5pm shift and is exempt from overtime pay.

Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base compensation may vary based upon, but not limited to, relevant experience and skill set, base compensation of internal peers, business sector, and geographic location.

We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options.

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2023, Eurofins generated total revenues of EUR 6.515 billion, and has been among the best performing stocks in Europe over the past 20 years.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.