Lead UX Designer

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

We are looking for a highly skilled and experienced Lead (UX) Designer to join our dynamic design team at one of South Africa's hottest FinTechs. The ideal candidate will lead a diverse, design team to deliver seamless and innovative digital banking experiences for a mobile platform, ensuring a customer-centred approach in all design elements.

This role involves strategic planning, guiding the design team across different squads and cross-functional teams, and ensuring that the bank’s digital offerings are user-friendly and aligned with the strategic objectives business objectives.

KEY RESULT AREAS

• Lead the UX design team across multiple squads
• Ensure consistency and quality across all UX teams.
• Collaboration: Work closely with product owners to define user experience goals.
• Communication with BA’s, Dev leads and other team members to ensure designs are feasible and implemented accurately.
• Participate in agile development processes and stand-ups.
• User Testing: Assist in planning and assisting in usability tests and other design research activities. Take the user feedback and iterate designs accordingly to enhance user experience and satisfaction.
• Innovation: Stay abreast of UX trends, tools, and technologies. Propose innovative design solutions that enhance user experience and drive digital banking forward.
• Mentorship: Mentor designers, providing guidance and feedback to help them grow in their UX design skills.
• Proactively identifies and suggests improvements for their team and the organisation
• Remains professional, rational and effective in busy and/or stressful moments
• Clearly communicates needs and requirements to optimise productivity across teams
• Promotes a safe space for feedback and suggestions within the team
• Suggests new initiatives and approaches to current problems
• Helps everyone in the team grow continuously

ROLE REQUIREMENTS

• Relevant Qualification in Design, Human-Computer Interaction, or a related field.
• Minimum of 5 years experience in UX design, specifically in the banking or financial services industry.
• Proven track record of Leadership experience
• Strong understanding of user-centered design principles.
• Proven ability to develop and implement UX strategies.
• Excellent leadership, communication and presentation skills, with the ability to articulate design decisions and user research findings to various stakeholders..
• Ability to influence stakeholders at all levels.
• A strong portfolio showcasing a range of UX design projects, including workflows, wireframes, and user interface designs.

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit.

Skills

Education

Closing Date

18 September 2024

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

The Old Mutual Story!